The Certified Medical Assistant (MA) supports physicians and other healthcare professionals by performing clinical and administrative tasks that promote efficient patient care in a fast-paced medical setting. Working under the direction of the Nurse Supervisor and/or Practice/Office Manager, the MA performs front- and back-office functions, gathers and records vital signs and other pertinent patient information, prepares patients for examinations, assists with treatments, coordinates tests and follow-up care, and documents treatment in the medical record. The MA anticipates patient needs and symptoms and responds appropriately, prioritizing patient safety and experience. The role requires competency in serving patients of all ages. The MA provides relationship-based, patient-centered care that reflects population-specific needs and cultural diversity, works collaboratively with patients and families, and supports providers, nurses, and clinical staff in maintaining continuity of care. The position may include front-office support such as check-in, check-out, scheduling, and other nonclinical functions. The MA follows recognized clinical practice guidelines, applicable laws and regulations, and Wellstar policies and standards. The role also includes participation in meetings, quality improvement and professional development activities, and may include precepting new team members, trainees, or students. The MA supports responsible use of supplies and may provide staffing coverage for absences, vacation, or leave.
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Job Type
Full-time
Career Level
Entry Level
Education Level
High school or GED