Certified Medical Assistant- Float

Consensus Health•Freehold, NJ

About The Position

The Certified Medical Assistant is a key member of the medical practice who creates a positive first impression and helps patients feel cared for. The role prepares patients for provider evaluations and supports clinical providers during examinations by obtaining and documenting vital signs, medical and social history, and updates to electronic medical records. The position also supports practice workflow, appointment scheduling, patient communication, and office administration while maintaining patient confidentiality and compliance with applicable requirements and company policies.

Requirements

At least 6 months of experience in a similar role; 2 years of similar medical-office experience is preferred.
Certified or Registered Medical Assistant.
CPR certification.
Familiarity with EKG, phlebotomy, and patient care.
Experience with EHR and EMR systems.
Knowledge of pre-authorizations and referrals.
Ability to clearly communicate medical information to professional practitioners and/or the general public.
Ability to maintain confidential information.
Good interpersonal skills, a sense of urgency, and a proactive approach with ownership of one's work.
Dependability, a strong work ethic, and a high degree of personal integrity.
Ability to manage frequent interruptions while maintaining friendly interactions.
Helpful and constructive approach to working with others to achieve positive outcomes.
Willingness to take responsibility and be accountable for one's actions.

Nice To Haves

At least 2 years of similar job experience in a medical office.
Experience with Athena EHR/EMR systems.

Responsibilities

Provide direct patient care in support of professional nursing staff.
Prepare charts and obtain temperature, pulse, blood pressure, respiration, screening results, and other patient information.
Assist physicians with practice workflow, exam-room organization, supply maintenance and ordering, and screening patient requests.
Perform blood draws and point-of-care testing as directed by a provider.
Observe and report patient reactions to treatments, symptoms, and complaints.
Support practice workflow to promote timely appointments and reduce patient wait times.
Schedule initial evaluations, follow-up appointments, and cancellations accurately.
Make appointment reminder calls in a professional and courteous manner.
Communicate effectively with patients, the public, practitioners, and staff through oral, listening, and written communication.
Prioritize and complete duties accurately and promptly.
Maintain confidentiality and exercise responsible judgment, including keeping knowledge current and referring problems through appropriate channels.
Obtain and enter patient history and chief complaints, and update medication lists in the electronic medical record.
Comply with legal requirements, HIPAA, OSHA, company policies, and infection-control and safety guidelines.
Perform office duties such as answering phones, faxing, filing, greeting patients, and other administrative tasks.
Inventory, order, receive, sort, store, and restock supplies and exam or procedure rooms.
Maintain a safe, secure, and healthy work environment by following standards, procedures, and legal requirements.
Perform other tasks requested by providers, coordinators, and management in accordance with office procedures and policies.
Take ownership of assigned work and identify opportunities to add value to practice operations.