Certified Medical Assistant - Non-Permanent - OCC

State of Washington•Clallam County – Forks, WA

4d•Onsite

About The Position

The Washington State Department of Corrections (DOC) is seeking a highly motivated and qualified Certified Medical Assistant (non-permanent) to join the Health Services team located at the Olympic Corrections Center (Forks, Washington). This is not a permanent position. Under the general supervision of the licensed practitioner and/or lead of the Registered Nurse, the Medical Assistant-Certified will assist in providing patient care, which may include performing routine medical records duties, some administrative support, and other clinical duties to assist in the smooth operation of the medical department of OCC.

Requirements

Completion of a Medical Assistant-Certified program accredited by the American Association of Medical Assistants or the Committee on Allied Health Education and Accreditation (CAHEA).
Initial and unblemished/unrestricted licensure in the State of Washington as a Certified Medical Assistant.
Experience working as a Medical Assistant in an outpatient clinic setting.
Certification by the American Heart Association in Basic Life Support and Basic First Aid.
Ability to work competently in Microsoft Outlook, Word, and Excel.
Ability to learn job specific DOC programs needed to perform work assignments.
Ability to work a minimum of 40 hours per week.
Ability to adjust work schedule to meet organizational needs.
Maintain professional work relationships with staff, the public, and other stakeholders.
Ability to work with diverse staff.
Prioritize and complete tasks in accordance with timelines and expectations.
Ability to research, accumulate, organize, and communicate technical information both orally, in writing, in person, and using technologies such as telephone, electronic mail, and computer equipment.
Ability to multi-task in a fast paced, deadline oriented environment.
Ability to deescalate and listen to emotional/upset patients.
Ability to maintain confidentiality.
Read, understand, and apply policies and procedures.
Walk, sit and/or stand for extended periods of time.
Under rare circumstances this position may be required to lift or carry up to 50 pounds and push up to 100 pounds.
Must be able to work in spaces, climb stairs, walk long distances, and frequently lift up to 30 pounds.
Requires respirator medical evaluation questionnaire, fit testing, training, and use of respiratory protection as required by the WA Industrial Safety & Act standards.
Candidates who are offered a job with the Department of Corrections must possess work authorization that does not require sponsorship by the employer for a visa now or in the future.

Nice To Haves

IV Certification/Phlebotomy
Familiarity with both front and back-office operations in an outpatient clinic setting.
Experience actively participating in the quality improvement process for any business, including brainstorming, proposing improvement plans, or measuring success.

Responsibilities

Provide patient care within the scope of licensure and as delegated by the licensed practitioner or Registered Nurse and provide clinical support to the health services team to ensure continuity of patient care and efficient clinic operations
Attend briefing from off-going staff upon arrival on shift for pertinent clinical information, including patients’ current health status, urgent diagnostic reports, observation rooms, staffing concerns, etc.; brief on-coming clinical staff as appropriate before departing from duty.
Monitor patient flow in the outpatient clinic to assure timeliness of care and efficient clinical operations
Preparing patients for, and assisting with, routine and specialty examinations, procedures, treatments.
Preparing and maintaining examination and treatment areas, including cleaning equipment, preparing instruments, supplies, medical records etc. to expedite patient flow and support clinician, as appropriate
Work collaboratively with Patient Services Representatives to ensure patient appointment scheduling, rescheduling, check-in, or no-show is documented appropriately
Maintain immunization and medical records
Provide assistance in all direct delivery of patient care by the clinician, whether on site or via telehealth encounter, which includes but is not limited to: Vital Signs, Visual Acuity, Audiometry exams, Foot Exams, Splinting, Ear irrigations, Injections/Vaccinations, Basic laboratory functions (venipuncture, CLIA waved laboratory in-house testing), collecting, processing and transporting specimens, Screen and follow up on lab results as directed by the licensed practitioner, Electrocardiography, Respiratory diagnostic tests (pulmonary function/peak flow/incentive spirometer)
Observe, document in the medical record, and report observations to the clinician, which could include but is not limited to: Past medical history, family history, and relevant data, Current health status (physical and emotional), Allergies, prescription/OTC medications, and pharmacy information, Situation of patient, family, groups, and/or communities by interview, observation, and inspection
Facilitate telehealth encounters
Prepare the telehealth patient room including equipment for clinical encounter, training, education, access, and establish the online video conferencing connection
Facilitate telehealth appointments in the clinic or other location to meet the needs of the patient and clinical team
Provide technical support for telehealth services
Confirm schedule and coordinate with patients, providers, and support staff
Provide hands on assistance to the provider and patient as part of the encounter
Serve as a liaison and coordinate information between providers, facilities, patients and other key personnel
Initiate any indicated follow-up services based upon findings of providers and communicates need for follow-up to the patient
Document the patient encounter including all clinical observations/information/education
Recognize and report abnormal vital signs and labs: Escalate clinical concerns to the provider or appropriate clinician.
Carry out licensed practitioners' written, verbal, and telephone orders in a timely manner.
Observe and report patient’s signs or symptoms following procedures; recognize and report emergent/urgent problems or symptomology of common medical illness to the licensed practitioner or Registered Nurse
Respond to emergencies within a facility by providing emergency medical care, including Cardiopulmonary Resuscitation (CPR) and basic life support in a timely, competent manner.
Ensure exam room is prepared for each patient, including medical records, instruments, etc. to expedite patient flow and support practitioner, as appropriate.
Legibly document subjective and objective clinical findings and the actions taken to deliver health care.
Maintain the confidentiality of protected health information (PHI).
Effectively communicate verbally, in writing, and via computer or other electronic media with other health care personnel, custody, and other institutional personnel.
Provide Administratve Support: Pre-visit review and prep of patient charts, Answer phones and prioritize messages, Pull charts and files documentation as needed for the clinician, Enter information correctly in computer systems to assist in correct billing for services, May collect, review,respond to, and distribute medical kites, Collect mail including lab and consultation reports, attach to patient chart and present to the licensed practitioner for review, Assist in gathering data for Continuous Quality Improvement Plan (CQIP) as needed or requested, Reads and responds to email daily
Interface with community care centers for continuity of care purposes, which may include but is not limited to: submitting medical records requests, coordinating appointments, supplying patient’s with community resources, making outbound calls, copying, faxing, etc
Other Duties as assigned
Be in attendance, capable, and competent to practice as assigned.
Report for and perform work as scheduled so that staff safety and patient care is not compromised