About The Position

The Certified Medical Assistant (CMA) provides high-quality patient care while working closely with physicians, nurses, and other healthcare professionals to support smooth clinic operations and excellent patient experiences. The role is based in UMC Family Medicine at Orchard Park and is listed as full time, with availability required for 40 hours per week from 8:00 a.m. to 6:00 p.m., Monday through Friday. The CMA performs direct patient care and clinical support tasks using established procedures. Duties include documenting patient histories and observations, taking and recording vital signs, conducting point-of-care testing, administering injections, preparing examination and treatment rooms, maintaining equipment and quality controls, and assisting with emergencies. The position works in a well-lit, heated, and ventilated building, with potentially high-risk exposure to bloodborne pathogens. It involves extensive standing and walking, lifting and handling patients, and occasional lifting and carrying of up to 25 pounds.

Requirements

  • High school diploma or equivalent.
  • Experience with blood draws, injections, rooming patients, medication refills, or similar tasks.
  • CMA certification from the NHA, NAHP, AAMA, or NCCT.
  • Knowledge of examination, diagnostic, laboratory, and treatment-room procedures.
  • Common knowledge of safety hazards and precautions.
  • Ability to read, understand, and respond to detailed oral and written instructions.
  • Ability to read and write medical terminology.
  • Ability to react calmly and effectively in emergencies.
  • Ability to take and record vital signs, maintain records, perform point-of-care testing, record results, and administer injections.
  • Ability to work 40 hours per week, 8:00 a.m. to 6:00 p.m., Monday through Friday.
  • Full range of body motion, including lifting and handling patients; manual and finger dexterity; and eye-hand coordination.
  • Ability to stand and walk for extensive periods and to see and hear within normal ranges.
  • Ability to occasionally lift and carry up to 25 pounds.

Nice To Haves

  • One year of experience as a Certified Medical Assistant in a clinical setting.
  • Fluent Spanish bilingual skills.
  • Goal-oriented approach.
  • Professional demeanor and appearance.
  • Servant's heart.
  • Punctuality and dependability.
  • Ability to work with a sense of urgency.

Responsibilities

  • Conduct business professionally and work as a team with other clinic members.
  • Deliver direct patient care as assigned, using established procedures.
  • Document patient history and pertinent observations and reactions; document laboratory procedures and ensure follow-up on results.
  • Use screening procedures, including reviewing medical histories, and observe and document patient vital signs as required.
  • Maintain quality results by running standards and controls.
  • Prepare examination and treatment rooms with necessary instruments.
  • Verify equipment function through routine maintenance and advanced troubleshooting; calibrate equipment using approved testing procedures and monitor quality-control measures and protocols.
  • Train other technicians or workers.
  • Assist with or institute emergency measures in response to sudden adverse developments during treatments.
  • Perform other duties as assigned.

Benefits

  • Paid time off.
  • Sick pay.
  • Medical, dental, and vision insurance.
  • Employer-paid group life insurance and voluntary life insurance.
  • Short-term disability insurance.
  • Long-term disability insurance after two years of employment.
  • Critical illness, accident, and cancer insurance.
  • Health care and dependent care spending accounts.
  • 401(k) retirement plan with company match.
  • Employee Assistance Program.
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