Certified Medical Assistant, Pediatrics (Foley) Sign-On Bonus

AltaPointe Health•Foley, AL

About The Position

The Certified Medical Assistant supports pediatric clinical services in Foley by greeting patients, assisting with assessments, administering injections, communicating with physicians and CRNPs, coordinating laboratory services, responding to patient calls, and maintaining medical records. The role also includes prescription-related tasks, specimen collection and blood draws, crisis response, and assisting with admissions and other patient services as needed. The position has administrative and financial responsibilities, including completing admission information in the Avatar system, researching and verifying insurance eligibility, collecting patient out-of-pocket costs, balancing the cash drawer, preparing deposits, and performing clerical tasks. Depending on location, additional duties may include distributing prescriptions, assisting with patient assistance pharmacy forms, processing admissions, discharges, and transfers, and coordinating services for consumers in crisis. The employee is expected to maintain timely and accurate documentation, protect patient privacy and confidentiality, treat patients and colleagues respectfully, follow AltaPointe policies and procedures, participate in performance improvement activities and required committees, maintain current state licensure and renewal requirements, and complete required training. A $1,000 sign-on bonus is available; terms and eligibility will be discussed during the interview.

Requirements

Current certification as a Certified Clinical Medical Assistant.
Ability to stand for long periods and continuously bend, stoop, kneel, crouch, reach, and lift at least 10 pounds.
Visual acuity in at least one eye and manual dexterity.
Ability to communicate verbally, withstand continual deadlines, concentrate, and maintain accuracy despite frequent interruptions.
Knowledge to be attained within six months of employment: general nursing care; substance use disorders and psychiatric topics; medical terminology, especially terminology associated with substance use disorders; psychopharmacology, especially medications for substance use disorders; safe medication administration, including IM injections; crisis intervention for patients with substance use disorders; electronic health records; cultural diversity; trauma-informed care principles; basic clerical skills; standard office equipment; and medical and behavioral health screening tools.

Responsibilities

Greet patients professionally and assist with their assessment, including recording height, weight, vital signs, and current medications.
Administer injections according to the Six Rights of medication administration.
Communicate with physicians and CRNPs about patients’ physical and mental conditions and report laboratory results.
Work with the multidisciplinary team and respond to patient phone calls promptly and appropriately.
Call in prescriptions, facilitate prescription prior authorizations, authorize refills as directed, and distribute prescriptions when applicable.
Update patient medical records and document promptly, accurately, and legibly in accordance with AltaPointe policy.
Assist with hospital admissions and laboratory services; collect and prepare laboratory specimens, instruct patients about medications and special diets, and draw blood as directed.
Provide emergency care as needed and recognize and de-escalate or resolve crisis situations.
Obtain and scan releases into P.O.S. accurately and promptly.
Complete admission fields in Avatar, research uninsured patients’ Medicaid and Medicare eligibility, verify insurance, and enter accurate information.
Collect co-pays, deductibles, and coinsurance; balance the cash drawer daily and prepare deposits.
Perform clerical duties such as copying and faxing documents.
Depending on location, assist with patient assistance pharmacy forms, admissions, discharges, transfers, crisis service coordination, daily DSR reports, staff coverage, and protected health information releases.
Treat patients, visitors, and coworkers with care, dignity, compassion, courtesy, and respect; protect patient privacy and confidentiality.
Seek clinical supervision and consultation, accept suggestions for improvement, and work to enhance clinical skills.
Participate in performance improvement activities and required committees, complete assigned tasks on time, access community resources as appropriate, follow policies and procedures, and attend required in-services and workshops.
Perform other duties as assigned.