About The Position

At Duke Health, we're driven by a commitment to compassionate care that changes the lives of patients, their loved ones, and the greater community. Duke University Hospital in Durham, North Carolina, is consistently ranked among the best in the United States. The largest of the Duke Health hospitals with 1062 patient beds, it features comprehensive diagnostic and therapeutic facilities, including a regional emergency/trauma center, an endo-surgery center, and more. Duke's Children's Health Center seeks to hire a Certified Medical Assistant who will embrace our mission of Advancing Health Together. Duke Children’s Hospital & Health Center is ranked among the top children’s hospitals nationally in nine specialties by U.S. News & World Report and provides care for thousands of pediatric patients every year. The Duke Children's Health Center adjacent to Duke University Hospital, provides an attractive, family-friendly setting for a variety of outpatient specialized pediatric services.

Requirements

  • High school or GED graduation required
  • Must have at least 1 year of clinical experience as a Medical Assistant in a clinical setting (for Level II)
  • Must have at least 3 years of clinical experience as a Medical Assistant in a clinical setting (for Level III)
  • Certification by AAMA, AMT, NHA-CCMA, NCMA or ARMA required
  • BLS required

Nice To Haves

  • Graduation from a medical assistant program accredited by the Commission on Accreditation of Allied Health Education Programs (CAAHEP) or the Accrediting Bureau of Health Education Schools (ABHES) strongly preferred
  • 1 year of experience will be provided for an Associates degree in Medical Assisting
  • Applicants must meet all requirements set forth in the Medical Assistant, Certified (CMA/RMA) Ladder Program document for Levels II and III

Responsibilities

  • The CMA takes medical histories and records vital signs, explains treatment procedures to patients, and prepares patients for examinations and procedures
  • Patient care support responsibilities may include assisting the medical and nursing staff during examination and procedures, collecting and preparing laboratory specimens, performing basic laboratory test in the clinic/office, taking electrocardiograms, removing sutures/ staples, changing sterile and non-sterile dressings, promoting patient/family understanding of the educational content and his/her involvement in the plan of care, and documenting in the patient record
  • Other clinical support responsibilities include disposing of contaminated supplies, instrument processing, high level disinfection and sterilization of medical instruments, preparing and administering medications as directed by a physician
  • Performs other clinical functions as delegated and supervised by the physician
  • The CMA greets patients, answers telephones, coordinates appointments and referral scheduling; arranges for hospital admissions and laboratory services, updates and files patient medical records, fills out insurance forms, handles billing, correspondence, and ordering clinical and clerical supplies and forms
  • Performs other administrative duties as directed
  • May be requested to be a liaison for clinic activities such as Joint Commission and falls and/or participate in clinic committees

Benefits

  • Relocation Assistance (based on eligibility)
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