Certified Medical Assistant (CMA) Duke Primary Care-Blue Ridge

Duke • Raleigh, NC

19h • Onsite

About The Position

Duke Primary Care Blue Ridge is seeking a Certified Medical Assistant (CMA) to join their dedicated healthcare team. This role is integral to providing direct patient care within an interdisciplinary healthcare team. The CMA will perform routine administrative and patient care supportive duties in a Health System medical practice, assisting medical and/or nursing staff in the examination and treatment of patients, and ensuring the clinic/office runs smoothly. The department offers comprehensive medical care for patients of all ages, including annual physical exams, health screenings, preventive care, diagnostics, smoking cessation support, treatment of acute illnesses, immunizations, diabetes education, nutrition counseling, and women's health services. They also provide care for infants, children, and adolescents, including well-child care, routine check-ups, and school physicals, managing conditions like allergies, asthma, and diabetes.

Requirements

• High school or GED graduation required.
• Certification by AAMA, AMT, NHA-CCMA, NCMA or ARMA required.
• BLS required.
• Good customer service skills.
• Ability to understand and follow oral and written instructions.
• Working knowledge of sterile techniques and special procedures applicable to work performed.
• Working knowledge of procedures and techniques involved in administering routine and special treatments to patients.
• Working knowledge of sanitation, personal hygiene and basic health and safety precautions applicable for work in a clinic setting.
• Working knowledge of infection control procedures and safety precautions.
• Age specific competencies.
• Daily clinic preparation process; registration, scheduling, charge posting, order entry.
• Able to document and communicate pertinent information.
• Ability to establish and effective working relationships with patients and clinic staff.
• Typing skills.
• Medical terminology.

Nice To Haves

• Graduation from accredited Medical Assistant program strongly preferred.
• Graduation from a medical assistant program accredited by the Commission on Accreditation of Allied Health Education Programs (CAAHEP) or the Accrediting Bureau of Health Education Schools (ABHES) strongly preferred.
• At least 1 year of clinical experience as a Medical Assistant in a clinical setting (for Level II).
• At least 3 years of clinical experience as a Medical Assistant in a clinical setting (for Level III).
• 1 year of experience will be provided for an Associate degree in Medical Assisting.
• Ability to independently seek out resources and work collaboratively (for Levels II and III).

Responsibilities

• Answer telephones
• Greet patients
• Update and file patient medical records
• Fill out insurance forms
• Handle correspondence
• Schedule appointments
• Arrange for hospital admissions
• Arrange for laboratory services
• Handle billing and bookkeeping
• Assist medical and nursing staff in a variety of tasks
• Take medical histories and recording vital signs
• Explain treatment procedures to patients
• Prepare patients for examinations and procedures
• Assist the physician during the examination and procedures
• Collect and prepare laboratory specimens
• Perform basic laboratory tests on the premises
• Dispose of contaminated supplies
• Sterilize medical instruments
• Promote patient/family understanding of the educational content and his/her involvement in the plan of care, and document in patient record
• Prepare and administer medications as directed by a physician
• Authorize drug refills as directed
• Telephone prescriptions to a pharmacy
• Draw blood
• Prepare patients for x-rays, tests and procedures
• Take electrocardiograms
• Remove sutures/ staples
• Change sterile and non-sterile dressings

Benefits

• Relocation Assistance (based on eligibility)

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED