Certified Medical Assistant - Urgent Care - Rome

Wellstar Health System•Rome, GA

1d•Onsite

About The Position

Wellstar is seeking a Certified Medical Assistant (MA) to support physicians and healthcare professionals by performing clinical and administrative tasks in a fast-paced medical setting. The MA will work closely with patients, handling both front- and back-office functions, under the direction of the Nurse Supervisor and/or Practice/Office Manager. The role involves gathering patient information, preparing patients for exams, assisting with treatments, coordinating tests, and documenting care. The MA must be attentive to patient needs and safety, serving patients of all ages. Duties may also include front office tasks, registration, and assisting with laboratory and x-ray procedures.

Requirements

High School Diploma / GED General or Other / Certificate Medical Assisting
BLS - Basic Life Support or ARC-BLS - Amer Red Cross Basic Life Support or BLS-I - Basic Life Support - Instructor
CMA - Cert Medical Assistant or NRCMA (NAHP) - Nationally Registered Certified Medical Assistant or NCMA - National Certified Medical Assistant or RMA - Registered Medical Assistant or CCMA - Certified Clinical Medical Assistant
Current certification from one of the following medical assisting credentialing bodies: AAMA (CMA), AMT (RMA), NHA (CCMA), NCCT (NCMA), NAHP (NRCMA) Upon Hire Required
Must be able to work quickly and efficiently to assure patient comfort and satisfaction. High
Ability to read, write and speak the English language; basic computer skills required. High
Must be organized and attentive to detail. High
Ability to engage in teamwork and maintain positive working relationships. High

Nice To Haves

Experience in the physician practice setting
Experience in the urgent care setting
Experience performing phlebotomy
Experience performing x-rays
Will provide training within the first 90 days

Responsibilities

Provides patient care in accordance with recognized clinical practice guidelines and standards.
Adheres to federal, state, and local laws and regulations, as well as organizational and industry standards.
Upholds all health care system/organizational policies and procedures and clinical competencies.
Rotates among various clinical and non-clinical service areas such as lab, x-ray, and front office.
Provides relationship-based, patient-centered care consistent with population-specific characteristics.
Partners with the patient and significant others/family, keeping the patient at ease through a collaborative and communicative approach.
Registers patient upon entry to the facility.
Prepares patient for the visit with physicians/APPs.
Prepares rooms and equipment, and aids physicians/APPs with treatment of patients.
Carries out orders generated from the office visit.
Responds to patient requests generated outside of the office visit.
Maintains the safety needs of the patient at all times.
Collaborates with providers, nurses, and clinical staff to uphold continuity and consistency of care.
Participates in daily huddles, staff meetings, and medical group or system workgroups/committees.
Demonstrates teamwork and collaboration by practicing in an inclusive manner.
Participates in quality improvement initiatives.
May be asked to serve as a preceptor to assist in onboarding and/or training of new team members, trainees, or students.
Assists with cross-training of other team members.
Completes all initial and ongoing professional competency assessments, required mandatory education, and population-specific education.
Demonstrates leadership by identifying areas for improvement and suggesting innovative solutions.
Participates in workgroups, committees, and shared decision-making groups.
Regularly reflects on personal performance and seeks relevant training or mentorship.
Supports efficient and effective use of material resources in a fiscally responsible manner.
Minimizes waste of medical supplies and medications.
Alerts supervisors or ordering staff when supplies are running low.
May be asked to provide staffing coverage for absences, vacations, and leave.
Performs x-ray procedures to assist providers in the treatment of patients.
Prepares and positions patients for x-ray procedures, ensuring all proper techniques, including radiation protection.
Obtains optimum views as ordered by the provider.
Processes images and reviews for proper identification and quality control.
Completes and maintains logs, reports, and documentation for x-ray procedures.
Properly starts lab equipment daily, maintains daily logs, and required documentation.
Responsible for specimen collection, including phlebotomy and Point of Care testing according to orders and appropriate collection and testing standards.
Performs laboratory tests according to orders and instructions.
Orders and stocks supplies weekly.
Performs daily quality control and cleaning procedures according to guidelines.
Complies with all Wellstar Health System policies, standards of work, and code of conduct.