About The Position

This is a great opportunity to be our valued team member in our Behavioral Health department. Successful candidate must maintain a professional image in the office and in all communications. Must be able to multi-task while maintaining good patient and staff relations.

Requirements

  • Proven team player skills.
  • Problem-solver.
  • Ability to resolve issues effectively and appropriately.
  • Self-starter.
  • Shows strong initiative.
  • Strong interpersonal skills.
  • Strong communication skills both verbal and written.
  • Excellent computer, telephone and communication skills.
  • Ability to work in a fast-paced environment.
  • Exhibits respect, compassion, and courtesy toward patients, providers, and team.
  • Responds promptly and professionally to patients, providers, and team.
  • Outstanding customer service, organization, and attention to detail.
  • High school diploma or equivalent.
  • Certification from an accredited school for medical assisting or ability to provide within 6 months of hire.
  • Demonstrated excellent computer, telephone and communication, patient care skills in a medical office setting.
  • Outstanding customer service, organization and attention to detail.
  • Must be a self-starter, a team player, dependable, friendly and professional.
  • Must be able to stand and sit for prolonged periods of time.

Responsibilities

  • Facilitates excellent patient care under the supervision of the provider.
  • Adequately prepares patients for examination and treatment.
  • Prepares exam and treatment rooms with necessary equipment and supplies.
  • Assists with the scheduling of tests and treatments, and appointments.
  • Maintains patient records and other information adhering to HIPAA laws.
  • Administers medications as ordered by providers.
  • Provides courteous and friendly service to all patients and contributes to a positive work environment.
  • Assists with patient care examination, procedures and related tasks; escorts patients to examination rooms, assists in obtaining patient histories, measures vital signs, records information in patient record.
  • Ensures all pertinent information is available to physician (i.e.: list of meds, lab results, medication allergies, etc.).
  • Maintains clean and orderly exam rooms.
  • Answers incoming calls professionally and completes outbound calls timely.
  • Collects patient responsibility due at time of services and correctly applies them to the visit charges.
  • Ensures exam rooms are properly stocked with needed supplies and equipment.
  • Cleans and sterilizes instruments following clinic policy and procedures.
  • Obtains lab and test results for physician to review.
  • Calls results to patients as indicated by physician in a prompt and courteous manner.
  • Calls/faxes prescriptions to pharmacies.
  • Completes referrals and prior authorizations as needed.
  • Attends meetings as required.
  • Actively participates in VBC goals and processes.
  • Other duties and assignments as assigned.
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