Certified Medical Assistant or Multi Skilled Technician-Gastroenterology Physicians-Days-FT

Memorial Hospital at Gulfport•Ocean Springs, MS

About The Position

The role supports gastroenterology clinic providers and staff in delivering primary health care and safe, efficient, therapeutic patient care. The employee assists with clinical and administrative functions under the direct supervision of the clinic physician(s) or providers. For a Certified Medical Assistant (CMA), duties include patient care and case management, supporting patient flow, preparing patients for examinations, assisting with minor procedures, administering physician-ordered medication under direct supervision, documenting medication effectiveness, completing or arranging ordered laboratory tests, and providing patient and family education within areas of knowledge. Administrative and clinical support includes maintaining concise documentation, coordinating medical records and test results, preparing and stocking rooms, monitoring equipment, and preparing equipment for sterilization in accordance with OSHA standards. For a Multi Skilled Technician (MST), duties include obtaining patient vitals, chief complaint, and history; preparing patients for examinations; communicating care needs; assisting providers with minor procedures; completing or arranging laboratory tests; monitoring patient comfort, privacy, and safety; and providing patient and family education within areas of knowledge. The MST also supports patient flow, documentation, records coordination, resource use, room cleaning and stocking, and equipment readiness and sterilization preparation.

Requirements

For CMA applicants: High school diploma or GED and a vocational/technical diploma from a medical assistant program.
For CMA applicants: Valid and current medical assistant certification from an accredited program, such as AAMA, AMT, NCCT, or CCMA.
For MST applicants: High school diploma or GED.
No experience is required.
Knowledge of infection control and hygiene.
Basic computer and keyboarding skills, including familiarity with electronic medical records.
Good oral and written communication skills; MST applicants must be able to convey information effectively.
Interpersonal and clerical skills.
Ability to interpret and carry out physician orders as requested.
Ability to educate patients within knowledgeable areas.
Ability to organize work and maintain patient flow effectively.
Patient/customer-service orientation, professionalism, and sensitivity.
For MST applicants: Multitasking and time-management skills.

Responsibilities

Provide patient care services and support patient safety.
Obtain vital signs, chief complaint, and current patient history, and prepare patients for examinations.
Communicate patient and family healthcare needs to the appropriate healthcare provider.
Monitor patients to ensure their comfort, privacy, and safety.
Assist the physician or provider during minor procedures as requested.
For CMA applicants, administer appropriate medication as ordered by the physician under direct supervision and document its effectiveness.
Complete laboratory tests or prepare requests for tests ordered by the provider; schedule tests as necessary when applicable.
Participate in patient and family teaching within knowledgeable areas.
Monitor patient flow to support efficient use of physician or provider time.
Maintain concise reporting and documentation of information.
Request and send medical records or test results to and from appropriate departments.
Gather laboratory test results and attach them to the patient's chart per physician request when applicable.
Complete scheduled and unscheduled duties and utilize and account for resources.
Clean and stock examination and minor procedure rooms for each patient and procedure; follow OSHA standards when applicable.
Ensure patient care equipment is in proper working order.
Prepare medical and procedural equipment for sterilization.