Certified Medical Assistant, Oncology

Cape Cod Healthcare•Hyannis, MA

17h

About The Position

This role involves navigating patient flow for providers, preparing patient records with relevant data prior to clinic visits, and assisting the Medical/Radiation Oncology Team. The assistant will place patients in exam rooms, help them prepare for exams and procedures, transport patients, and maintain supplies and equipment. The role also includes advocating for patients, resolving concerns, assisting in room turnover, and supporting patients with daily living activities. Communication with nurses, Radiation Therapists, and Providers is key to facilitating patient flow. The assistant will inform patients about necessary preparations, testing, and potential delays. Responsibilities extend to drawing blood, transporting specimens, ensuring proper lab forms are obtained, researching unusual test requests, and maintaining accurate documentation in hospital information systems. The role also requires maintaining clean and sanitary testing and work areas, ordering and restocking supplies, and providing clerical support. Additionally, the assistant will help orient new personnel, maintain professional growth, and ensure patient privacy and confidentiality. Service excellence is expected in all interactions. After obtaining National Medical Assistant certification, the role includes performing medication reconciliation.

Requirements

High School Diploma, GED or degree
Ability to read, write and communicate in English
(BLS) - Current Basic Life Support certification and must maintain certification
Must meet at least one of the following qualifications: Nationally Certified Medical Assistant (CMA), Licensed Practical Nurse (LPN) in the Commonwealth of Massachusetts, Successful completion of basic Phlebotomy training program
Experience with current office technology and computer office application

Nice To Haves

Certified Medical Assistant II, Oncology – Grade S8A, Job Code 8293
Successful passage of CCHC Nursing Assistant Competency Exam
(PBT) – Nationally Certified Phlebotomy Technician with NHA or ASCP
National certification in Phlebotomy required and must maintain certification

Responsibilities

Navigates the patient flow for providers.
Under the direction of clinician, prepares the patient record with relevant data prior to the clinic visit.
Assists members of the Medical/Radiation Oncology Team in maintaining the departmental throughput by placing patients in exam rooms, assisting patients in preparing for exams and procedures, transporting patients, and maintain supplies and equipment.
Advocates for patients as appropriate and assists in resolving patients concerns.
Assists in the turnover of rooms as directed.
Assists in starting procedures (obtaining vital signs, height and weight and entering patient data into the computer; obtaining and transferring of blood to the oncology unit), transferring patients and supporting patients with activities of daily living.
Assists physician and nurses with procedures as requested.
Communicates with nurses, Radiation Therapists, and Providers to effectively facilitate patient flow.
Advises patient of preparation required for exam or additional testing specific to the department and keeps patient informed of visit status, unforeseen delays and other relevant information.
Draws blood and transports specimens to the Laboratory.
Introduces self and positively identifies the patient prior to blood collection.
Instructs patients on proper blood collection procedures.
Ensures that all applicable required lab forms are obtained at the time of service.
Researches unusual test requests using available resources, including but not limited to the blood collection manual.
Maintains accurate/timely documentation in hospital information systems.
Ensures the exam rooms and treatment areas are prepared and/or maintained.
Cleans and/or maintains supplies and equipment.
Orders, restocks and maintains clinic supplies and equipment as assigned or directed, checks expiration dates.
Maintains refrigerator temperature logs, needle boxes, etc.
Assists in maintaining adequate inventories of supplies through accurate reporting of shortages, damaged or defective equipment to department Supervisor.
Provides clerical/office support as needed.
Assists in orientation of other personnel to the unit under the direction of management.
Responsible for maintaining testing areas and other work areas in a clean, sanitary condition for the safety of patients, visitors, and staff.
Maintains professional growth and development through seminars, workshops, in-services, trade journals, and professional affiliations to keep abreast of the latest trends in the field of expertise.
Maintains patient privacy and confidentiality.
Consistently provides service excellence to all patients, family members, visitors, volunteers and co-workers.
Performs other work-related duties as assigned or requested.
After obtaining the National Medical Assistant certification, the Certified Medical Assistant will perform medication reconciliation.