Certified Medical Assistant III

Vanguard Medical Group•Village of Farmingdale, NY

33d•$23 - $25•Onsite

About The Position

The Certified Medical Assistant III carries out patient care orders as directed by Medical Doctors, Physician Assistants, and Nurse Practitioners. This role follows established clinical workflows and participates in both clinical and administrative tasks to support efficient, high-quality care delivery. The CMA Level III is an advanced Medical Assistant role that serves as a resource to the care team. In addition to performing core Medical Assistant responsibilities, this position provides training, support, and coaching to new clinical support staff and Medical Assistants to help them successfully support clinicians, patients, and office workflows.

Requirements

High school diploma or equivalent required.
Graduate of an accredited Medical Assistant program.
Medical Assistant Certification (CMA/RMA/CCMA) strongly preferred.
Minimum 3+ years of experience in a medical office or ambulatory healthcare setting preferred.
Strong knowledge of clinical workflows, patient care support, EMR documentation, and office operations.
Proficient in the use of electronic medical records (EMR); Athena experience is a plus.
Ability to perform in-office testing, injections, medication documentation, chart preparation, and patient education within scope of practice.
Strong organizational, interpersonal, and communication skills.
Ability to multitask, work in a fast-paced environment, and be a proactive team player.
Professional, dependable, proactive, and committed to delivering high-quality patient care.
Must be able to sit, stand, and walk for extended periods.
May require light lifting (up to 20 lbs.) for supplies or office materials.
Must have visual and auditory acuity to operate computer systems and phones.

Nice To Haves

Athena experience is a plus.

Responsibilities

Prepare exam rooms and assist providers during exams, procedures, and treatments.
Take and record vital signs, medical history, medication reconciliation, and chief complaint.
Administer medications and injections per provider instruction and document in the EMR.
Perform in-office testing (e.g., EKGs, urine dips, strep tests) and assist with phlebotomy as needed.
Assist with minor procedures including sterilization of equipment, wound care, and dressing changes.
Provide patient education as directed, including medication instructions and care plans.
Recognize and escalate urgent patient needs or abnormal findings to the provider or appropriate clinical leader.
Carry out patient care orders as directed by Medical Doctors, Physician Assistants, and Nurse Practitioners.
Conduct pre-visit chart prep by reviewing prior notes, lab results, and specialist consults.
Ensure open care gaps and outstanding quality metrics are identified and prepared prior to patient visits.
Flag health maintenance and preventive care items for provider review.
Help ensure visits are organized, efficient, and clinically prepared.
Participate in daily huddles and communicate key information to ensure continuity of care.
Collaborate with providers, nurses, medical receptionists, and other care team members to enhance workflows and the overall patient journey.
Support population health initiatives through outreach, data tracking, and care coordination.
Deliver welcoming, compassionate, and responsive service to all patients.
Respond to patient inquiries in a timely and empathetic manner.
Reinforce patient education and ensure patients leave each visit with a clear understanding of their next steps.
Assist in capturing and documenting data needed for quality programs (e.g., HEDIS, Medicare Wellness, UDS).
Support efforts to improve clinical quality and close care gaps.
Maintain accurate, timely, and thorough EMR documentation.
Process referrals, prescription refills, and prior authorizations under provider guidance.
Maintain exam room cleanliness, supply levels, and equipment readiness.
Support front desk as needed with check-in, scheduling, and patient flow coordination.
Participate in ongoing training and professional development.
Provide on-the-job training and orientation for newly hired Medical Assistants and clinical support staff.
Uphold patient confidentiality and practice HIPAA compliance at all times.
Perform other duties as assigned by Vanguard Medical Group leadership.