Certified Medical Assistant II

Advocate Health and Hospitals Corporation • Macon, GA

1d • Onsite

About The Position

This full-time position is in the AHNMG Gastroenterology department, located at 240 Sheraton Blvd. The role operates Monday through Friday from 8:30 AM to 5:00 PM. The Certified Medical Assistant II is responsible for exemplifying caring and compassionate customer service to create an excellent patient experience, providing exemplary interpersonal skills, and demonstrating critical thinking and decisive judgment. Key duties include interviewing and recording patient information, measuring vital signs, updating health maintenance, identifying medication changes, and updating allergy information. The role also involves utilizing standard precautions, complying with CLIA standards for waived laboratory tests and Point of Care testing (POCT), performing Quality Control, and developing/implementing treatment plans. Additionally, the CMA II will lead lower-level staff, collect and log specimens, track laboratory and diagnostic tests, function as an EMR super user, and complete all required in-service training and annual projects.

Requirements

• High school graduate or equivalent required.
• Current American Heart Association (AHA) BLS certification required.
• Must maintain current certification.
• Recognized/certified as a CMA or RMA by one of the following National Organizations: American Association of Medical Assistants (AAMA), National Health Career Association (NHA), National Healthcare Worker's Association (NHCWA), National Center for Competency Testing (NCCT), American Registry of Medical Assistants (ARMA) American Medical Technologists (AMT), National Association for Health Professionals (NAHP), National Registry of Medical Assistants (NRMA).
• Five (5) years of experience as CMA/RMA after certification date.
• Must be in good standing within department, with performance rating of meets/exceeds expectations in their last performance review with no CFIP within six months.
• Must speak, read, and write Basic English fluently.
• Intact senses of sight, hearing, smell, and touch.
• Manual finger dexterity.

Nice To Haves

• Teammate can become a CMA II, without 5 years of experience, if they pass the Specialty Certified Medical Assistant (SCMA) exam.

Responsibilities

• Exemplify caring and compassionate customer service to create an excellent patient experience.
• Provide exemplary interpersonal skills and ability to interact with patients and families in a wide variety of sensitive situations.
• Demonstrate critical thinking skills and decisive judgment in an often-hectic environment and possess the ability to work cohesively on a team and independently.
• Interview and record patients' medical information and measure their vital signs.
• Update health maintenance at patient visit, accurately identify medication changes and update allergy information at each visit.
• Utilize standard precautions, comply with policies and other Regulatory Agency standards.
• Complete CLIA approved waived laboratory tests and practice-specific diagnostic testing in adherence to CLIA standards.
• Conduct Point of Care testing (POCT) per standing order/provider order.
• Perform Quality Control and maintenance for Point of Care in-office lab procedures, as applicable.
• Responsible for the development and implementation of a treatment plan.
• Lead lower-level staff by providing direction and training.
• Collect, prepare and log blood, tissue or other laboratory specimens.
• Ensure ordered laboratory and diagnostic tests are tracked and logged, and that the care team is presented with test results.
• Function as an EMR super user.
• Complete all annual in-service, education and/or training required to maintain professional standards.
• Complete annual unit-based project.

Benefits

• Paid Time Off programs
• Health and welfare benefits such as medical, dental, vision, life, and Short- and Long-Term Disability
• Flexible Spending Accounts for eligible health care and dependent care expenses
• Family benefits such as adoption assistance and paid parental leave
• Defined contribution retirement plans with employer match and other financial wellness programs
• Educational Assistance Program

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: High school or GED