Certified Medical Assistant (CMA) I

Axia Women's Health • Voorhees Twp, NJ

1d • Onsite

About The Position

The Certified Medical Assistant I is responsible for ensuring quality patient care by assisting physicians and other healthcare providers. This role involves greeting and escorting patients, preparing them for examinations, maintaining accurate patient records, performing vital signs, assisting with examinations and procedures, administering medications and injections, collecting laboratory specimens, performing blood draws, entering orders, cleaning and stocking exam rooms, providing patient information, responding to patient inquiries, assisting with scheduling, performing Nonstress Tests (NST), answering patient calls, managing medical supply inventory, ensuring patient safety, collaborating with staff, assisting in office-based surgical procedures after competency training, overseeing the orientation and training of new CMAs, assisting patients with mobility, ensuring compliance with SOPs and policies (HIPAA & OSHA), participating in team meetings and quality improvement initiatives, adhering to practice policies, and serving as a role model for the organization's mission, vision, and values. The role requires ethical behavior, professionalism, and active engagement in initiatives that promote a positive and collaborative workplace culture.

Requirements

• High School diploma or equivalent required.
• Current national credentials as a Medical Assistant, such as CMA, RMA, NCMA, CCMA required.
• CPR Certification required if performing Office Based Surgeries.
• 1+ years of experience as a CMA.
• Excellent verbal and written communication.
• Ability to multitask and work in a fast-paced environment.
• Compassionate and empathetic attitude towards patients.
• Demonstrate time management skills by efficiently prioritizing tasks, and patients simultaneously.
• Proven ability to work collaboratively within a team environment.
• Highly adaptable and willing to adjust to changing priorities and conditions.
• Strong Knowledge of Microsoft Office Suite.
• Proficiency in using electronic health records (EHR) systems.
• Ability to work a flexible schedule and provide coverage at satellite locations, where applicable, as needed.
• Applicants must be currently authorized to work in the United States on a full-time basis.

Nice To Haves

• eClinicalWorks (EMR) experience preferred.

Responsibilities

• Greet and acknowledge patients in a professional and courteous manner.
• Escort patients to exam rooms and ensure they are comfortable.
• Prepare patients for examinations, complete comprehensive clinical intake.
• Maintain accurate and detailed patient records.
• Perform and document accurate blood pressure, height and weight, and patient temperature.
• Demonstrate appropriate chaperone technique and documentation.
• Assist with patient examinations and office-based procedures.
• Administer medications and injections as ordered by providers.
• Collect and prepare laboratory specimens.
• Perform CLIA waived tests per Axia and Care Center Protocols.
• Perform blood draws.
• Computerized physician order entry (CPOE) – Enter and send medication and test orders per provider instructions.
• Clean, disinfect, and sterilize medical instruments and ensure exam rooms are clean and stocked.
• Provide information regarding procedures, medications, and follow-up care.
• Respond to patient inquiries both in person and over the phone.
• Assist with scheduling appointments and follow-up visits.
• Understand how to appropriately perform Nonstress Test (NST).
• Answer patient calls, address inquiries, relay messages to providers, and provide instructions or follow-up information as directed by providers.
• Ensure timely and accurate communication of patient needs and concerns.
• Manage medical supply inventory by monitoring and maintaining stock levels of medical supplies, place orders as needed and ensure proper storage and organization of inventory to support clinical operations and avoid shortages.
• Ensure patient safety within the clinical setting.
• Work collaboratively with physicians, providers, nurses, and other staff to ensure efficient practice operations.
• Upon successful completion of competency skills training, assist in office-based surgical procedures by preparing the procedure room, ensuring the availability of necessary equipment, providing support to healthcare providers during the surgeries, and post-surgical processes including disinfection.
• Oversee the orientation and training of new CMAs, ensuring they are familiar with clinical protocols, safety guidelines, and patient care procedures.
• Safely and efficiently assist patients with mobility, including transferring them between examination rooms and treatment areas.
• Ensures compliance with all Standard Operation Procedures (SOP’s) and policies (including HIPAA & OSHA).
• Participate in team meetings and contribute to quality improvement initiatives.
• Adhere to practice policies, procedures, and protocols.
• Serve as a role model in upholding the organization's mission, vision, and values.
• Consistently demonstrate ethical behavior and professionalism in all interactions.
• Actively engage in initiatives and practices that promote a positive and collaborative workplace culture, while supporting the organization's strategic goals.

Benefits

• Choice of multiple medical insurance plans to best meet your needs
• Additional insurance options including dental, vision, supplemental life insurance, FSA, HSA w/ employer contribution, identity theft, long term care, pet insurance and more!
• 401(k) with company match
• Generous PTO offering with additional time off for volunteering
• Access to Axia providers at little to no cost through Axia’s medical insurance
• Axia-paid life insurance, short term and long term disability
• Free counseling for colleagues and family members, including parents and parents-in-law
• Access to discount on Hotels, Theme Parks, Gym Memberships, and more through the Great Works Perks Program

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED