Certified Medical Assistant, General Surgery (Hyannis)

Cape Cod Healthcare•Hyannis, MA

6d•Onsite

About The Position

This role assists in providing clinical care to office patients under the delegation of a supervising provider. The Certified Medical Assistant will manage the provider's daily schedule and patient flow to ensure efficient care and maximize clinical time. Responsibilities include greeting and escorting patients, taking vital signs, accurately inputting clinical information into the electronic health record, and assisting clinicians with procedures. The role also involves preparing and maintaining exam rooms, managing inventory of medical supplies and equipment, and administering routine injections under supervision. Additionally, the Medical Assistant will participate in practice meetings and trainings, stay current with community resources, and maintain patient confidentiality in accordance with CCHC and HIPAA. Clerical duties such as scheduling appointments, registering patients, scanning documents, preparing medical records, answering phones, and faxing are also part of the role. The position may require floating to other MACC practices and performing other assigned duties.

Requirements

Ability to read, write and communicate in English
Medical Assistant - Certification from either the American Association of Medical Assistants (AAMA) or the National Healthcare Association (NHA)
Basic Life Support Certification for Health Care Providers
Strong interpersonal, customer service, time management skills
Experience with current office technology, proficient with computer office applications (Electronic Medical/Health Records, MS Office, etc.)

Nice To Haves

Completion of a post-secondary medical assisting program required for PCP Office (Preferred for Specialty Office)
Minimum of two years’ experience in a clinical setting preferred

Responsibilities

Assists in providing clinical care to office patients as delegated by supervising provider
Manages provider’s daily schedule and patient flow to expedite care and maximize clinical time
Greets and escorts patients to exam rooms, and checks two-patient identifiers
Communicates status of delegated task completion to supervising provider
Obtains relevant information and takes vital signs as indicated (i.e. height, weight, blood pressure, heart rate, respiratory rate, oxygen saturation)
Inputs pertinent clinical information into the electronic health record timely and with accuracy and collects home medication lists
Assists clinicians with clinical procedures and/or additional tests specific to the department. Keeps patients informed of visit status, unforeseen delays and other relevant information pertaining to the patient’s visit
Prepare and maintain exam rooms for patient arrivals. Clean and/or maintain inventory of supplies (medical included) and equipment throughout the practice. Notifies supervisor to order clinical supplies, clinical equipment and pharmaceuticals as appropriate
Under the supervision of a provider, administers routine injections when delegated, and documents in real time and with accuracy
Participates in practice and department meetings, trainings, etc. to promote continuous improvement of quality patient care
Takes initiative to learn, understand, and stay current with community resources and the greater healthcare system
Maintains patient rights and abides by all confidentiality obligations pursuant to CCHC and HIPAA
Provides clerical/office support as necessary (i.e. scheduling appointments, greeting and registering patients, scanning incoming medical records and paperwork, preparing medical records, answering phone calls and taking messages, faxing, etc.)
Ability to float to other MACC practices when required
Performs other work-related duties and activities as assigned or requested