Certified Medical Assistant-Float

TOA Middle•Lebanon, TN

3d•Onsite

About The Position

Tennessee Orthopaedic Alliance is the largest orthopaedic surgery group in Tennessee. TOA concentrates on the diagnosis and treatment of disorders and injuries of the musculoskeletal system which allow our patients to live their best life. Ninety plus years later we are advancing the practice of orthopaedic surgery throughout the state. The TOA team focuses on fostering an excellent working environment; one of positivity, collaboration, job satisfaction, and engagement. Our Medical Assistants play an important part in the daily operation of our clinics. This role partners with our clinical staff and administrative team members to ensure our patients receive excellent service. Our Medical Assistants demonstrate a deeply rooted compassion for helping our patients, and are committed to making sure our operations run smoothly.

Requirements

Current and unencumbered MA Certification through a sanctioned third-party, such as The American Registry of Medical Assistants, National Healthcareer Association, American Association of Medical Assistants, National Center for Competency Testing, or American Medical Technologists.
At least one year of experience working as a medical assistant.
Exceptional focus on the patient experience.
Passionate about providing excellent care and compassion to our patients and their families.
Energetic and have an enthusiastic pace at work.
Able to swiftly and accurately manage the flow of patients, without any diminishing focus on patient care.
Flexible. Understand that no two days may be the same, and it excites you to adjust to those changes.
Dependable. Have the capacity to be at work on-time, every day so our patients can receive the care they need in a timely manner.
CPR certified and trained.

Nice To Haves

Experience in an orthopaedic environment is a plus.

Responsibilities

Politely escort patients from waiting room to exam room.
Take patient medical histories, obtain chief complaints, take vital signs, and prepare patients for examination and treatment.
Review patient charts and files for completeness.
Prepare equipment and supplies for clinical procedures such as aspirations, injections, and X-rays.
Administer injections, remove casts, splints, and dressings as directed by physician.
Prepare prescriptions as directed by physician.
Assist with the scheduling of tests and treatments.
Coordinate patient surgeries including scheduling, insurance coverage and pre-certification for surgeries if needed.
Respond to patient and payor phone calls.
Order and maintain clinical and office supplies and equipment.
Maintain patient files in the EHR and document as necessary.
Participate in professional development activities and maintains professional affiliations.