Certified Medical Assistant - Float Myrtle Creek/Glide

Aviva Health•Myrtle Creek, OR

5d•Hybrid

About The Position

Aviva Health is a dynamic and mission-driven federally qualified health center (FQHC) committed to providing comprehensive and compassionate healthcare services. We offer a holistic approach to care, addressing patients' medical, behavioral health, dental, and social service needs. As a vital healthcare resource in the community, Aviva Health fosters a collaborative and supportive work environment where dedicated healthcare professionals can make a meaningful impact. Join our team and be part of an organization dedicated to making a difference in the lives of our patients and the community we serve.

Requirements

Minimum 2 years’ experience in a Hospital or Clinical setting.
National certification as a Medical Assistant.
BLS certification (maintaining current certification is required for continued employment).
Proven leadership experience.
Ability to work independently.
Detail-oriented.
Organized.
Ability to work effectively under pressure and meet deadlines.
Excellent computer and organizational skills.
Demonstrated knowledge of office procedures, patient flow, triage, and scheduling.
Ability to communicate effectively with others using the spoken word and writing clearly and concisely.
Ability to follow verbal and written directions.
Ability to accept responsibility and account for actions and deliver upon expectations.
Understanding of basic medical terminology.
Ability to be cross-trained in Specialties, Family Medicine, and Pediatrics procedures.
Ability to be flexible and retain special training in call center, Medical Records, insurance coordination, medical referrals, Gap List, and chart scrubbing.
Must pass a drug screening and a criminal background check.

Responsibilities

Room patients, including obtaining vital signs, verifying medications, medical history, and other pertinent information.
Assist physicians and nurses as needed.
Perform EKGs.
Perform peak flows/spirometry and administration of O2 as directed by provider.
Administer respiratory treatments as directed by provider.
Perform in-office labs and UDS and normal lab call backs.
Perform routine prescription refills under the supervision of the MA Lead.
Enter orders for medication and labs as directed by provider.
Scrub charts/huddle with provider and team daily.
Perform blood draws, injections, and immunization administration if competency requirements are met.
Assist with procedures and non-complicated wound care.
Perform suture/staple removal AFTER patient is seen by provider.
Stock and clean rooms; use Autoclave for sterilization and maintain the machine.
Schedule patients for follow-up per provider.
Assist with the training of other staff within MA scope of practice.
Assist team with desktop items and answer telephone calls.
Maintain all logs and required checks (e.g., refrigerator temperatures).
Work at different clinics daily, weekly, and monthly.
Be prepared to begin each shift at the designated location at the scheduled time, meet attendance standards, and work the hours necessary to perform the essential functions of the job.
Follow different procedures for same duties in various departments, including Specialties, Family Medicine, and Pediatrics.
Perform additional duties as needed.
Scrub patient charts and work on Gap List.
Handle medical referral duties: determine referral destination if not specified by provider, make patient appointments with specialists, fax pertinent chart information, determine patient payment, contact as needed for appointment chart notes and documentation, communicate with patient regarding referral appointment information, notify provider of pre-authorization denials, review and provide guidance on supporting documentation for approval, refer patient back to primary care provider for further instruction, process medication pre-authorizations, and process insurance referral authorization requests from external facilities.
Perform call center duties: answer telephones, register new patients, update demographic information in EMR, schedule and review appointment information with patients, remind patients of arrival time, what to bring, and cancellation/no-show policy, and answer questions. Screen new patients for eligibility, collect financial information, take insurance or other third-party payer information, and prepare charts.
Perform medical records duties: pull patient charts, perform patient correspondence and notification of test results, process medical records requests within the established timeframe, follow medical records release procedures, and log requests in the patient’s chart.