Remote Certified Medical Assistant-

Medsien

8d•Remote

About The Position

Medsien is a leading provider of Chronic Care Management and Remote Patient Monitoring services to medical practices across the United States. Our Certified Medical Assistants are able to take their clinical experience, knowledge, insight and empathy to improve patients health care, experiences and outcomes. Comprehensive chronic care management benefits patients with 24/7 access to physicians and clinical staff who can meet their urgent and ongoing needs. CCM also benefits practices by electronically capturing all patient interactions for real-time continuity of care. Patient enrollment is the first step in helping our patients and providers manage their chronic conditions more effectively. Enrollment in these programs allows the provider's and our team to make real time, data driven decisions. Improving patient care and clinical outcomes is what we strive to accomplish everyday. Medsien’s personalized approach to patient care is unparalleled in the industry. Our goal is for patients to feel as comfortable with us as they do when visiting their providers office. We prioritize compassionate quality care. As an Enrollment Specialist you will educate and enroll eligible patients from our established clinic partnerships. You will connect with eligible patients through outbound calls, resulting in enrollments to achieve your weekly goals. You will help patients navigate and enroll in these programs to better their health and achieve their wellness goals.

Requirements

National Certification in Medical Assisting
Strong communication skills, both written and verbal.
Empathy and the ability to connect with patients and their families.
Basic knowledge of chronic health conditions and their management.
Comfortable using technology for documentation and communication.
Attention to detail and strong organizational skills.
Ability to work independently and as part of a team.

Nice To Haves

Sales or customer service experience is a plus but not required.

Responsibilities

Initiate contact with potential CCM and RPM patients
Conduct initial assessments to determine eligibility for CCM/RPM services based on established criteria.
Clearly and compassionately explain the benefits of enrolling in a CCM/RPM program to patients and their families.
Provide detailed information about the program's services, including remote monitoring, care coordination.
Assist eligible patients with the enrollment process, ensuring that all necessary forms and documentation are completed accurately.
Maintain meticulous records of patient interactions, enrollment status, and program details.
Stay up-to-date with the latest regulations and compliance standards related to CCM/RPM services.
Ensure all patient enrollments adhere to legal and ethical standards.
Monitor and track your enrollment performance, striving to meet or exceed enrollment goals.