Certified Medical Assistant (CMA) - Wilson Community Health Center

Carolina Family Health Centers•Wilson, NC

2d•Onsite

About The Position

Carolina Family Health Centers, Inc. is a nonprofit, federally qualified health center (FQHC) dedicated to providing accessible and affordable healthcare with excellence. We believe everyone deserves access to quality health care, regardless of their ability to pay or insurance status. Our integrated model offers primary medical care, behavioral health, pharmacy, and dental services. The Certified Medical Assistant at our Wilson Community Health Center serves as a key contact for patients and the pharmacy, handling daily clinical duties and prescription refills within their scope of training. This position reports to the Clinical Site Manager.

Requirements

High school diploma or GED.
Graduate from an accredited program for Medical Assistants.
Current and unrestricted license to practice in North Carolina.
Knowledge of medical terminology and procedures.
Effective communication and interpersonal skills.
Ability to deal with the public in a courteous and respectful manner.
Must be detailed oriented.
BLS Certification

Nice To Haves

Bilingual in Spanish is a plus.

Responsibilities

Maintain absolute confidentiality in dealing with patient information.
Collect and record patient data, vital signs (TPR & BP, height and weight), patients’ chief complaint, allergy history.
Prepare patients for examination; take medical history assist providers with patient care and treatment; assist providers with medical procedures.
Perform routing laboratory tests related to the examination and treatment of patients, or refer such patients to the laboratory.
Follow established procedures for testing and tracking.
Maintain a clean and safe workstation (including lab) according to OSHA standards.
Perform screening tests and records results.
Stock exam rooms and keep instruments and equipment sterile and clean in clinical areas, as needed.
Administer medications and fluids as prescribed by provider and documents such treatment in accordance with established procedures.
Document all pertinent data in the patient record, per established procedures.
Provide education and counseling to all patients appropriate to their level of understanding.
Confirm patient comprehension before discharging patient from the medical area.
Offer assistance with common medical questions on the telephone as appropriate.
Record all patient interaction in the patient record per establish protocol.
Call pharmacy for prescription refills, as directed by the provider.
Perform patient triage, as necessary, for appointments and walk-ins.
Has access to summary data with the clear understanding that access and reading is limited for treatment within the scope of their training and duties, reimbursement, or operations.
Perform other duties as assigned.
Comply with all standards related to Customer Service.
Adhere to CFHC, Inc. compliance program standards; including quality improvement, risk management, and standards of conduct.