Certified Medical Assistant (CMA)

Palms Medical Group•Williston, FL

11d

About The Position

The Certified Medical Assistant (CMA)/Registered Medical Assistant (RMA) is a multi-skilled health professional who works in cooperation with other health care professionals to provide quality health care to the patient. Palms Medical Group (PMG) is a not-for-profit, Federally Qualified Health Center (FQHC) focused on serving underserved populations and offering affordable primary care and preventative services. PMG has been in operation since 1971 and is expanding, offering a wide array of services including family medicine, pediatrics, dental, behavioral health, and prenatal care. The organization emphasizes accessible care with same-day scheduling, weekend appointments, and bilingual staff, working in communities throughout North Florida. PMG is a Patient Centered Medical Home (PCMH) focusing on continuity of care and patient relationships. The work environment is described as friendly, compassionate, and professional, with staff pride in community service.

Requirements

Must be organized, self-motivated and detail-oriented.
Job duties require the ability to work both independently and as part of a team.
Exhibit competence in working with both pediatric and adult patients.
May be expected to travel to and provide coverage for other PMG clinics during nursing staff absences.
Assist in the training and mentoring of coworkers by sharing knowledge, providing guidance and supporting skill development.
Employee will exhibit competency when utilizing the following equipment: ECG, PFT, In-house hemoglobin, Lab centrifuge, AED, Autoclave, Vital Sign Machine, Nebulizer and accessories, Blood Glucose, INR, In-house hemoglobin A1c, Any other equipment listed on job competencies.
Employees will comply with job competencies and skill checkoffs as part of the annual evaluation.
Employees will be expected to navigate and operate Microsoft Office suite of products, including Word, Excel and PowerPoint.
High School Diploma or Equivalent.
National certification of CMA/RMA is required through any of the following organizations/programs: American Association of Medical Assistants (CMA-AAMA), American Medical Technologists (RMA), National Healthcareer Association (CCMA), National Center for Competency Testing-NCCT (NCMA), American Medical Certification Association (CMAC).
Current BLS (basic life support) Certification.
Effectively communicates complex and/or technical information to co-workers, patients and/or vendors.
Standing for long periods of time.
Sitting for long periods of time.
Viewing a computer monitor for long periods of time.
Bending.
Stretching/Reaching.
Walking short distances.
Lifting up to 50 pounds.
Operating office equipment (computer, fax machines, telephones and copy machines).
Reading forms/Instructions/Patients Charts.
Communicating well to people of various ages, educational levels, cultural backgrounds in person or by telephone.
Exposure to potentially violent/irate patients.
Exposure to chemical infectious/contagious illness.
Exposure to chemical and inhalation of antibiotics during reconstitution.
Exposure to X-Ray radiation.
Exposure to a variety of scents and odors.
Must utilize universal precaution in clinical or exposure situations as prescribed by federal, state and local guidelines and/or laws.

Nice To Haves

Minimum of one (1) year CMA or RMA experience preferred.

Responsibilities

Provide necessary medical services to patients of Palms Medical Group (PMG) within his/her scope of practice in accordance with stated policies, procedures and protocols of PMG.
Maintain the Electronic Health Record with up-to-date documentation of services provided.
Provide patient educational materials as directed by PMG providers.
Exhibit professionalism with patients and co-workers.
Work up, obtain vitals and assist provider with examination procedures as needed.
Return phone calls to patients and vendors maintaining communication within scope of practice.
Carry out nurse visits within his/her scope of practice.
Participate in training programs, educational sessions, etc. as directed by the Clinical Nurse Educator.
Maintain knowledge of inventory procedures and submit any order requests to the VP of Business Continuity & Client Relations and designated Clinical Care Coordinator.
Restock examination rooms, lab and clinical supplies as needed.
Maintain orderly and professional work areas.
Maintain knowledge of Vaccines for Children processes.
Read and adhere to the Clinical Policy Manual.
Participate in QA, QI and other meetings and/or activities as directed by the Clinical Care Coordinator or VP of Practice Management.
Assist the VP of Practice Management with data collection as necessary.
Assist with audits, administer and collect surveys, and follow up with red charts as directed by the Clinic Care Coordinator.
Perform any other duty assigned by the Clinical Care Coordinator, Clinical Nurse Educator, VP of Practice Management, and/or CEO to improve the efficiency of PMG.