Certified Medical Assistant (CMA) - PRN Primary and Palliative Care
About The Position
This position is responsible for patient observation and reporting, providing support to patients and caregivers, coordinating care, participating in interdisciplinary team meetings, and ensuring accurate clinical documentation. The role requires professional accountability, including maintaining licensure, CPR certification, and continuing education requirements. The Certified Medical Assistant will also be responsible for maintaining professional relationships with external agencies and healthcare providers, and demonstrating effective time management skills to plan their workday while remaining adaptable to crises.
Requirements
- High School diploma preferred, plus training/certification in related field required.
- Certified Nursing Assistant; maintains current listing status required.
- NA – must be in good standing with NC or SC Department of Health and Human Services.
- Current CPR certification required.
Nice To Haves
- Minimum 1 years’ experience preferred.
- Experience in palliative care, primary care, hospice, home health, geriatrics, oncology, long-term care, and/or in providing care to patients with advanced illness preferred.
- Knowledge of comfort-focused care and symptom management support and familiarity with home-based care preferred.
Responsibilities
- Observes and reports changes in patient condition, behavior, mobility, appetite, skin integrity, or comfort level.
- Monitors and documents vital signs, as needed.
- Communicates patient concerns promptly to the supervising nurse or provider.
- Reports on safety concerns and potential risks.
- Provides emotional support and companionship to patients and families.
- Reinforces education provided by the nursing and clinical team.
- Assists caregivers with understanding basic comfort measures and safety practices.
- Supports patients and families during difficult transitions related to serious illness.
- Schedules patient appointments, follow-up visits, and assists with appointment reminders.
- Supports communication between patients, caregivers, and the clinical team.
- Participates in interdisciplinary care discussions as appropriate.
- Coordinates communication between patients, caregivers, providers, specialists, pharmacies, and community resources.
- Attends and participates in interdisciplinary team conferences and special care conferences.
- Assumes responsibility for establishing and maintaining effective working relationships with team members.
- Can identify specific patient/caregivers needs and make referral to appropriate team members.
- Ensures accurate, complete, succinct, and timely clinical documentation in accordance with VIA Health Partners’ guidelines and the requirements of licensure and certification standards.
- Demonstrates competency in knowledge and skills.
- Ensures that VIA professional reputation is maintained and projected.
- Assumes responsibility for professional development and staying abreast of current trends in the healthcare field.
- Incorporates new information and methods into practice.
- Maintains current professional licensure, CPR certification and CEU requirements.
- Maintains productive and professional relationships with external agencies and healthcare providers.
- Exhibits time management skills.
- Able to plan workday while remaining able to respond appropriately to crisis.
- May perform other duties as required.
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What This Job Offers
Career Level
Mid Level
Education Level
High school or GED
