Certified Medical Assistant (CMA) - Occupational Health - Eastgate

Bon Secours Mercy Health•Cincinnati, OH

1d•Onsite

About The Position

Mercy Health, a faith-based and patient-focused organization, is seeking a Certified Medical Assistant (CMA) for its Occupational Health department in Eastgate. The CMA is a multi-skilled clinical professional responsible for providing patient care within their scope of practice and in alignment with the organization's standards of excellence and quality. Under the direction of a provider, the Medical Assistant will contribute to addressing the patient's chief complaint by collecting vital signs and other health data, documenting patient needs, participating in care planning and implementation, and administering ordered medications according to state guidelines and the Medical Assisting scope of practice. This role involves understanding legal responsibilities, identifying changes in patient condition, troubleshooting issues, and escalating problems as needed. The position requires maintaining clinical and administrative skills, preparing patients for examinations, and potentially traveling to other facilities or adjusting hours to meet patient care needs.

Requirements

High School/GED (required)
Active Medical Assisting certification from one of the following (required): Certified Medical Assistant (CMA); American Association of Medical Assisting, Registered Medical Assistant (RMA); American Medical Technologists, Certified Clinical Medical Assistant (CCMA); National Healthcareer Association (NHA), Nationally Certified Medical Assistant (NCMA); National Center for Competency Testing (NCCT) (not accepted in the state of South Carolina), Nationally Registered Certified Medical Assistant (NRCMA); National Association for Health Professionals (not accepted in the state of South Carolina)
If incumbent is unable to obtain MA certification, an Assessment-Based Recognition in Order Entry (ABR-OE) is acceptable (not accepted in the state of South Carolina)
BLS Basic Life Support, American Heart Association (required at hire for Roper St Francis Healthcare locations; preferred at hire, required prior to independent patient care at BSMH)
Strong oral and written communication skills
Ability to collaboratively work with patients, families, and teams within a high-volume environment.
Medical terminology
Attention to detail
Ability to multitask
Ability to use standard office equipment (i.e. computer, copier, phone, fax machine)

Nice To Haves

Completion of an accredited Medical Assistant post-secondary education program (preferred in all states except South Carolina)
In South Carolina (completion of one of the below is required): An accredited Medical assistant post-secondary education program, A Career and technical education health sciences program approved by the South Carolina Department of Education, A medical assisting program provided by a branch of the United States military, A Medical assisting United States Department of Labor approved Registered Apprenticeship program, A Training program that is delivered, in whole or in part, by a health care employer that aligns to a nationally accredited certification exam
Completion of externship or clinical lab training (preferred)
1 year of recent Medical Assisting experience (preferred)

Responsibilities

Understands and adheres to the legal responsibilities and requirements within the Medical Assistant role.
Identifies significant changes in patient condition through data collection and reports them to the provider.
Troubleshoots issues and escalates problems to the provider, direct supervisor, or appropriate internal resource.
Demonstrates standards of excellence in care in all interactions, for both internal and external customers.
Maintains clinical and administrative skills per the departmental competency guidelines to meet patient care and daily operational needs.
Shows patients to examination rooms and prepares them for the physician.
Travels to other facilities for BSMH providers or adjusts hours to meet patient care needs as directed by the practice manager as needed.
Records patients' medical history, vital statistics, or information such as test results in medical records.
Interviews patients to obtain medical information and measure their vital signs, weight, and height.
Prepares and administers medications as directed by a physician.
Collects blood, tissue, or other laboratory specimens, logs the specimens, and prepares them for testing.
Provides authorized prescription and drug refill information for pharmacies as directed by provider.
Explains treatment procedures, medications, diets, or physicians' instructions to patients.
Cleans and sterilizes instruments and disposes of contaminated supplies.
Performs routine laboratory tests and sample analyses.
Performs general office duties, such as answering telephones, taking dictation, or completing insurance forms.
Successfully completes skills or competency checklists to be able to help physicians examine and treat patients, performing such tasks as handing them instruments, giving injections, removing sutures, changing dressings on wounds.