Certified Medical Assistant (CMA) - ENT Clinic

Duke Careers•Durham, NC

2d•Onsite

About The Position

At Duke Health, we're driven by a commitment to compassionate care that changes the lives of patients, their loved ones, and the greater community. No matter where your talents lie, join us and discover how we can advance health together. About Duke University Hospital Pursue your passion for caring with Duke University Hospital in Durham, North Carolina, which is consistently ranked among the best in the United States. The largest of the four Duke Health hospitals with 1062 patient beds, it features comprehensive diagnostic and therapeutic facilities, including a regional emergency/trauma center, an endo-surgery center, and more. Duke Nursing Highlights: Duke University Health System is designated as a Magnet organization Nurses from each hospital are consistently recognized each year as North Carolina's Great 100 Nurses. Duke University Health System was awarded the American Board of Nursing Specialties Award for Nursing Certification Advocacy for being strong advocates of specialty nursing certification. Duke University Health System has 6000 + registered nurses Quality of Life: Living in the Triangle! Relocation Assistance (based on eligibility) Certified Medical Assistant (CMA) - Duke ENT Clinic Duke University Health System seeks to hire a CMA who will embrace our mission of Advancing Health Together This position offers a commitment bonus of $7500. Department Summary: 1F – ENT and Oral Surgery - The Department of Head and Neck Surgery and Communication Sciences provides medical and surgical services to both adults and pediatric patients related to the treatment of otolaryngology, head and neck diseases to include consultative, diagnostic, therapeutic, and follow up care of inpatients and outpatients. Support services such as audiology, speech pathology, vestibular testing and rehabilitation, laboratory, nutrition, social work, radiology, radiation and medical oncology, and physical therapy.

Requirements

Graduation from accredited Medical Assistant program strongly preferred. High school or GED graduation required.
Certification by AAMA, AMT, NHA-CCMA, NCMA or ARMA required.
BLS required.
Good customer service skills.
Work requires the ability to understand and follow oral and written instructions generally acquired through a high school education and medical assistant programming.
Heavy lifting and the ability to transport stretcher and wheelchair patients may be required.
Working knowledge of sterile techniques and special procedures that are applicable to work performed.
Working knowledge of procedures and techniques involved in administering routine and special treatments to patients.
Working knowledge of sanitation, personal hygiene and basic health and safety precautions applicable for work in a clinic setting. Working knowledge of infection control procedures and safety precautions.
Age specific competencies.
Daily clinic preparation process; registration, scheduling, charge posting, order entry. Able to document and communicate pertinent information
Ability to establish and maintain effective working relationships with patients and clinic staff
Typing skills
Medical terminology

Nice To Haves

Phlebotomy - strongly recommended
Ability to independently seek out resources and work collaboratively

Responsibilities

Answer telephones
Greet patients
Update and file patient medical records
Handle correspondence
Schedule appointments
New patient and consult paperwork
Arrange for laboratory services
Monitor and order clinic supplies
In basket messaging
Taking medical histories and recording vital signs
Explaining treatment procedures to patients
Preparing patients for examinations and procedures
Assisting the physician during the examination and procedures
Collect and prepare laboratory specimens
Perform basic laboratory tests on the premises
Dispose of contaminated supplies
Sterilize medical instruments.
Promote patient/family understanding of the educational content and his/her involvement in the plan of care, and document in patient record
Prepare and administer medications as directed by a physician
Authorize drug refills as directed
Telephone prescriptions to a pharmacy
Phlebotomy
Prepare patients for x-rays, tests and procedures
Take electrocardiograms
Remove sutures/ staples
Change sterile and non-sterile dressings