Arlington Surgery CMA - Clinical Coordinator

Physicians East•Greenville, NC

4d•Onsite

About The Position

Physicians East, P.A. is a team of healthcare professionals serving Eastern North Carolina with quality, cost-efficient, comprehensive healthcare. The Certified Medical Assistant works interdependently with other medical professionals to provide quality care to a high volume of patients. The role provides direct patient care in the office under the direction of a physician, advanced practice provider, registered nurse, or supervising manager. This position is based at the Winterville location in the Surgery department. The listed schedule is Monday through Friday, 7:30 a.m. to 5:30 p.m.; early and late hours may be required. Overtime may be required to complete patient care, tasks, and calls in a timely manner. Weekend work is rare but may occasionally be necessary. The position reports to the Clinical Supervisor, Operations or Clinical Manager, or Director of Operations, and has no supervisory responsibilities. The work takes place in a clinic environment, with frequent exposure to communicable diseases, toxic substances, medicinal preparations, bodily fluids, and other clinical conditions. It requires standing and walking, a full range of body motion, handling and lifting patients, manual dexterity, and eye-hand coordination. Occasional lifting and carrying of items weighing up to 100 pounds is required. Normal visual acuity and hearing are also required.

Requirements

Graduate of an accredited associate degree Medical Assistant program.
Current certification through AAMA, NHA, RMA, or a similar organization; if not certified at hire, certification must be completed within 90 days or employment will be terminated.
Prior healthcare giver experience.
Experience with electronic medical record software.
Professional demeanor and respect for patient and family privacy.
Strong written and verbal communication skills and the ability to interact professionally with others.
Ability to actively listen.
Ability to accurately and cogently draft narrative accounts of events in grammatically correct English.
Ability to spell, proofread, and edit written text.
Ability to handle and lift patients and occasionally lift and carry items weighing up to 100 pounds.
Normal visual acuity and hearing.

Responsibilities

Assist providers during daily clinic visits and in-office procedures.
Prepare examination rooms for procedures and assist practitioners with patient care.
Measure and document vital signs, including orthostatic blood pressure, temperature, pulse, weight, and height, and obtain appropriate health history information.
Record medications, allergies, pertinent laboratory work, pharmacy, and primary care provider information in the electronic medical record.
Provide wound care and dressing changes, patient education, injection administration, immunization management, prior authorizations, population health support, and care gap closure.
Assist with colorectal examinations and procedures and Foley catheter exchanges.
Follow department standing orders, including performing urinalysis, flu, and strep tests as directed.
Administer oral medications under a physician’s direct supervision.
Order, stock, and maintain examination rooms and clinic areas.
Notify patients of laboratory results.
Answer patient phone calls and refill medications at the physician’s direction.
Make referrals to other departments and clinics to coordinate patient care.
Disinfect examination rooms between patients.
Perform delegated procedures common to the specialty area safely and effectively according to policies and procedures, under clinical supervision.
Maintain patient confidentiality and keep management informed of high-risk situations.
Use and clean equipment appropriately and follow infection-control practices, OSHA guidelines, and office policy.
Maintain Medical Assistant certification or recertification and CPR certification.
Attend fire safety classes, clinical meetings, compliance activities, and other continuing education classes offered by Physicians East.
Follow department and office policies.