Certified Marine Service Technician - Full Time

Bass Pro Shops•San Jose, CA

3d•Onsite

About The Position

The Certified Marine Service Technician performs all service and warranty repairs on boats, motors, trailers or ATVs in a timely and efficient manner according to manufacturer specifications. This role supports a strong commitment to world-class customer service and ensures a pleasant and productive shopping experience for all customers. The technician will troubleshoot, diagnose and repair mechanical and electrical problems, install accessory items, and assist customers with technical questions. They will also attend technical training to improve proficiency and achieve higher certification levels, water test units with customers, and remain familiar with painting, decal application, and fiberglass repairs. Rigging as required and maintaining a clean work area are also key responsibilities.

Requirements

High School education, on-going completion of classes towards higher level of manufacturer certification or equivalent experience
Ability to understand electrical systems and wiring
Ability to communicate in a friendly and professional manner to our customers and other associate
Ability to establish and effective working relationships with Management, coworkers and customers
Provide own tools
Ability to perform heavy lifting up to and in excess of 50 pounds
Ability to work both inside and outside

Nice To Haves

Water tests unit with customers to verify work performed and to explain the operation of the product.
Remains familiar with painting process, decal application and fiberglass repairs.
Performs rigging as required.

Responsibilities

Performs all service and warranty repairs on boats, motors, trailers or ATVs in a timely and efficient manner according to manufacturer specifications.
Troubleshoots, diagnoses and repairs all mechanical and electrical problems on respective boat, motors, trailers and ATVs.
Installs all types of accessory items.
Assists customers by answering specific technical questions to help the customer understand the operation of the unit and the work to be done or work already completed.
Attends technical training to improve proficiency, quality of work and to achieve higher levels of certification.
Water tests unit with customers to verify work performed and to explain the operation of the product.
Remains familiar with painting process, decal application and fiberglass repairs.
Performs rigging as required.
Maintains a clean and professional work area.