Certified Industrial Hygienist, Technical Support & Training
About The Position
The Certified Industrial Hygienist, Technical Support & Training supports growth for DuPont’s Personal Protection Tyvek Garments business through advanced technical application expertise, second-level support, and end-user engagement. The role serves as a technical resource for garment selection, hazard and risk assessment, permeation data interpretation, SafeSPEC inquiries, and customer-facing application guidance. The position combines industrial hygiene expertise with practical commercial support, helping Sales, Marketing, Product, and Technical teams translate customer hazards, regulatory needs, and application requirements into PPE selections and customer guidance. It is a technical support and education role and does not carry sales responsibility. The position is 100% remote, with approximately 20–25% travel, including training in Richmond, Virginia and Wilmington, Delaware, and customer interactions across the United States and Canada.
Requirements
- Certified Industrial Hygienist (CIH) designation.
- Bachelor’s degree in Industrial Hygiene, Occupational Health and Safety, Environmental Health, Chemistry, Engineering, or a related technical field.
- At least 5 years of experience in industrial hygiene, occupational safety, EHS technical support, PPE selection, chemical safety, or a related field.
- Strong understanding of hazard and risk assessment principles for PPE selection.
- Ability to interpret technical data and communicate recommendations clearly to technical and non-technical audiences.
- Strong written and verbal communication skills, including the ability to support customer meetings, training, and technical content development.
- Strong follow-through and organizational skills.
- Basic proficiency with Microsoft Office.
- Ability to travel approximately 20–25%.
Nice To Haves
- Certified Safety Professional (CSP) designation.
- Environmental, Health & Safety (EH&S) experience.
- Experience with chemical protective clothing, PPE selection, contamination control, industrial manufacturing, life sciences, emergency response, or environmental services.
- Experience conducting customer hazard assessments, field technical support, or technical training.
- Experience or comfort presenting at industry events, webinars, training programs, or customer technical forums.
- Experience with Salesforce.com or a similar CRM tool; training is provided.
Responsibilities
- Provide second-level technical support for field, customer, and SafeSPEC online product selector inquiries, particularly for pre-sales support, garment selection, permeation data, and application guidance.
- Serve as an applications authority on complex topics such as hazard evaluation, contamination control, chemical protective garment selection, and PPE decision support.
- Apply industrial hygiene and risk assessment principles to help customers and internal teams evaluate workplace hazards and select protective solutions.
- Document technical support activity, customer learnings, and application insights in Salesforce.com.
- Support Sales in technical customer engagements, including end-user hazard assessments, product and application discussions, and selected customer-facing presentations.
- Conduct or support onsite end-user hazard risk assessments through the SafeGUIDE field assessment process.
- Translate technical findings into practical recommendations about protective garment options and application fit.
- Identify industry trends, application needs, and technical insights that may inform product enhancements, training, or commercial opportunities.
- Assist in developing technical collateral, application guidance, educational materials, case studies, white papers, webinars, and training content.
- Present or support DuPont Academy training for channel sellers, end users, and internal teams.
- Support SafeSPEC training, product selector education, and knowledge-building for Sales, Marketing, and Technical stakeholders.
- Contribute technical expertise to selected industry events, AIHA activities, trade shows, and educational forums.
- Build relationships with industry influencers, educators, and technical stakeholders to strengthen DuPont Personal Protection’s credibility in the industrial hygiene community.
- Share competitive, technical, and customer application learnings internally to strengthen market understanding and commercial execution.
- Partner with Marketing and Product teams to identify unmet needs, emerging hazards, and opportunities for content, training, or product development.
Benefits
- Comprehensive pay and benefits package.
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
