Certified Home Theater Expert

Best Buy • Northglenn, CO

7h • Onsite

About The Position

As a Certified Home Theater Associate, you’ll create world-class shopping experiences for our customers by providing excellent service and complete solutions, with an emphasis on premium home theater. First, we’ll give you all the training you need to be an expert. Once you’re trained, your daily goals will include achieving revenue, margin and operational targets. You’ll also share your knowledge with other sales associates to ensure they’re prepared to demonstrate, promote and sell home theater products.

Requirements

• Ability to work successfully as part of a team

Nice To Haves

• Prior experience serving as a specialist in premium, luxury or complex technology solutions
• 1 year of experience working with consumer electronics

Responsibilities

• Process transactions and connect customers to the right employees for returns and exchanges
• Maintain product knowledge through ongoing learning and certifications
• Engage with customers for consultations in store, by phone or via online chat
• Keep the department organized and ready to serve customers
• Provide feedback to vendor partners about products and customer engagement

Benefits

• Competitive pay
• Great employee discount
• Financial savings and retirement resources
• Support for your physical and mental well-being
• Different types of leaves of absence (LOA) and potential pay sources
• Intermittent or reduced-schedule leave is also available for certain medical or family care leaves.
• Paid time off (vacation or PTO)
• Certain roles, where market norms demand it, are eligible for various forms of incentive pay to drive performance and offer recognition for achieving financial and strategic results.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed