Certified Dental Assistant

Regional Municipality of Peel • Mississauga, ON

14h • Hybrid

About The Position

Certified Dental Assistant, Ontario Seniors Dental Care Program (OSDCP). Health Services, Chronic Disease & Injury Prevention. This is a contract full-time position for 15 months. The role involves improving access to oral health services for low-income seniors through the Ontario Seniors Dental Care Program (OSDCP). The Certified Dental Assistant will collaborate with dental professionals, administrative support teams, and support program delivery through various client-centered approaches. Key impacts include facilitating access to care, triaging urgent dental needs, collaborating with the oral health team and community partners, engaging and educating the public on oral health programs, and contributing to program success through record maintenance and data entry.

Requirements

• Level II Certified Dental Assistant in good standing with the Ontario Dental Assistants Association
• CPR Certification (current and valid)
• Minimum of 2 years of full-time clinical dental experience (or equivalent)
• An equivalent combination of education and/or experience may be considered
• Possess a valid ‘G’ driver’s license and daily access to a vehicle
• Experience working in a fast-paced, client-focused environment
• Knowledge and competence in infection prevention and control
• Familiarity with Ontario Dental Association procedure codes and dental documentation practices
• Exceptional interpersonal skills, with a client-first mindset
• Strong communication skills, both written and verbal
• Proven ability to manage time, prioritize tasks, and adapt to changing work environments
• Proficiency in Microsoft Office (Word, Excel, Outlook) and data entry
• Comfort working independently and collaboratively in a team-based setting
• Understanding and respect for cultural, linguistic, and social diversity

Nice To Haves

• Experience with the Oral Health Information and Support System (OHISS)
• Multilingual abilities to better serve diverse communities
• Knowledge of or experience in a public health setting
• Ability to upgrade to a D class driver’s license

Responsibilities

• Facilitate access to care – guide residents through public oral health programs with empathy and professionalism
• Triage for urgent and emergency dental needs – assess residents who are in need of urgent dental care within the scope of a Level II CDA, ensuring high standards of client care, facilitate appropriate and timely access to OSDCP services.
• Collaborate and coordinate – work closely with the oral health team and community partners to support case management and client navigation
• Engage and educate – respond to public inquiries, provide oral hygiene and care education, and promote awareness of the OSDCP and other dental programs in the community, while respecting the diverse needs of Peel’s population
• Contribute to program success – maintain accurate client records, complete administrative duties, and perform data entry into OHISS and other health databases

Benefits

• Comprehensive Health, Dental, Vision benefit plan including psychological health, effective start date
• Automatic enrolment into OMERS pension plan
• Accrue Vacation on a monthly basis starting at 3 weeks per annum
• 3 Paid personal days and floating holidays
• Flexible hours supporting your wellness and wellbeing
• Annual performance review and merit increases based on performance
• Supportive leadership and a culture of respect and inclusion
• Access to tuition reimbursement and learning and development resources

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: Associate degree