Certified Area Rug and Carpet Cleaning Technician

Blue Ribbon Chem-Dry•Westlake Village, CA

4d•Hybrid

About The Position

Blue Ribbon Chem Dry in Westlake is seeking a detail-oriented and hardworking IICRC Certified Technician to join our premier cleaning team. In this role, you will be responsible for providing expert-level cleaning services for area rugs and wall-to-wall carpeting in our In Plant Area Rug Cleaning Plant and Residential Homes. You will use your specialized knowledge of fibers and chemistry to assess, treat, and restore flooring to the highest industry standards. The position starts Part Time and will work into Full Time and Overtime when needed.

Requirements

IICRC Carpet Cleaning Technician (CCT) and/or Rug Cleaning Technician (RCT) certification is required.
Read and comprehend simple instructions, short correspondence and memos.
Be able to work independently, and troubleshoot when needed.
Effectively and graciously present information to clients in one-on-one and small group settings.
Outstanding customer service skills.
Team player.
Safe driving record and reliable transportation to work.
Perform duties safely, effectively and with great care for customer belongings and home.
Be able to lift 100 lbs using proper lifting technique and stand/kneel for extended periods.
Valid driver’s license with a clean driving record to operate company vehicles.
Must pass a background check.
Strong communication skills and a "servant’s heart" for high-quality customer service.
High school diploma or GED equivalent and IICRC Certification for Area Rug and Carpet Cleaning.

Nice To Haves

1 or more years of experience in professional carpet or floor care is preferred.

Responsibilities

Conduct pre-cleaning inspections to identify fiber types, construction, and existing damage or stains.
Use Chem-Dry's proprietary hot carbonating extraction cleaning process and other applications as trained.
Identify and treat various area rug types (oriental, wool, synthetic) using appropriate techniques to prevent dye bleed or fiber damage.
Apply specialized spot removals, deodorizers, and fabric protectors.
Operate and maintain industrial truck-mounted or portable cleaning units and specialized rug-cleaning tools.
Communicate professionally with clients, provide accurate invoices, and offer additional services (upselling) when appropriate.