Certification Development Lead

Anthropic•San Francisco, CA

2d•Hybrid

About The Position

Anthropic is seeking a Certification Development Lead to build and scale a best-in-class certification program for its partner ecosystem. The role involves defining the certification strategy, designing the credential architecture, and building the program infrastructure from the ground up, with a focus on the partner audience. The position will work at the intersection of program design and subject matter expertise, collaborating with internal SMEs to ensure content accuracy and relevance. The role sits within the Partner Enablement team and collaborates with Partnerships, Applied AI, and GTM Productivity to ensure certifications serve both partners and Anthropic teams.

Requirements

7+ years in certification program design, credentialing, developer education, or partner enablement, with demonstrated experience building programs from scratch, not just maintaining existing ones
A track record of 0-to-1 builds: you’ve stood up a certification or credentialing program where one didn’t exist before, defined the strategy, earned stakeholder buy-in, and shipped it
Deep understanding of partner ecosystems, particularly SI and consulting partner audiences, and the ability to design certification experiences that drive real adoption and competency within those organizations
Strong educational design instincts: you think in terms of competency frameworks, learning progressions, and what it actually means to demonstrate mastery versus having been exposed to content
Experience with assessment methodologies beyond multiple-choice, including performance-based assessment, portfolio evaluation, or scenario-based testing that measures applied skill
Baseline fluency with AI and technology products, with the ability and curiosity to learn Claude’s product suite deeply enough to articulate the “why” behind each certification tier and competency requirement
Clear, structured communication and the ability to work with non-education stakeholders (partnerships, sales, engineering) while maintaining rigorous program standards
Comfort operating in ambiguous, fast-moving environments, making decisions with incomplete information, and iterating quickly based on partner and internal feedback

Nice To Haves

Experience managing relationships with credentialing vendors (Pearson, Credly, or similar) and navigating the operational complexity of third-party certification delivery
Familiarity with certification program economics: pricing, packaging, and the business model decisions that make a program sustainable
Background in technical credentialing specifically, such as cloud certifications (AWS, GCP, Azure) or developer platform credentials
Knowledge of psychometrics, credential validation, or assessment quality frameworks
Experience benchmarking and learning from best-in-class programs from peer organizations
Prior work at a high-growth technology company navigating rapid product change

Responsibilities

Own the end-to-end certification program: define the vision, build the credentialing framework, and establish the multi-tiered certification path that scales with Anthropic’s partner ecosystem
Design certification architectures, competency frameworks, and assessment methodologies that measure real applied skill, not just content exposure
Build with the partner audience in mind: understand the needs, workflows, and incentives of SI, consulting, and technology partners, and design credentialing experiences that meet them where they are
Collaborate with internal subject matter experts across Applied AI, Product, and Engineering to translate Claude’s evolving capabilities into rigorous, current certification content
Partner with trainers and to ensure alignment between training delivery and credentialing requirements, so the learning journey and credential path reinforce each other
Work cross-functionally with Partnerships, GTM Productivity, and Revenue Operations to connect certification outcomes to partner performance, pipeline attribution, and ecosystem health metrics
Define and manage relationships with credentialing vendors and collaborate with the systems owner on platform and delivery infrastructure decisions
Establish quality standards for assessments including validity, reliability, and fairness, and use assessment data to continuously improve the program
Build the operational processes around certification lifecycle management: development, launch, renewal, versioning, and retirement of credentials as Claude’s capabilities evolve