Pharmacy technicians, under the supervision of a licensed pharmacist, assist in various activities of the pharmacy department. Through the leadership of the Pharmacy Technician Supervisor(s) and the operations leadership team, the pharmacy technician is responsible for the essential functions and responsibilities outlined in this document, noting every employee is expected to perform other similar and related duties as assigned. Leadership has the right to change or add to the job responsibilities based on changes in workflows or processes as necessary. The employee is expected to: Obtain and maintain appropriate knowledge and understanding of Baystate Medical Center/Baystate Health (BH) Pharmacy Services. This knowledge includes the values, policies, and procedures of BMC/BH and BH Pharmacy Services. The certified pharmacy technician II is responsible for supporting dispensing and restocking functions from the central pharmacy to patient care areas utilizing automated inventory dispensing machines (e.g. carousel) and cabinets (e.g. Pyxis machines) as well as various medication trays and carts. Additionally, these team members support specialty roles in the department, including nonsterile (USP 795), sterile (USP 797) compounding, or the medication history program, and are qualified to serve as dedicated trainers in these specialty areas. The certified pharmacy technician II team members are expected to understand major job responsibilities and performance factors that help meet the mission and vision of the department and organization. These include a strong dedication to customer service, teamwork, and attendance which impact the patient experience; a thorough understanding of drug distribution workflows focusing on medication safety, quality, and value; and exhibiting dedication and commitment to understanding, identifying, and participating in quality improvement initiatives. Demonstrate commitment and dedication to patient-centered delivery of care.
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Job Type
Full-time
Career Level
Mid Level
Education Level
High school or GED