Ceramic Instructor
About The Position
The Ceramic Instructor teaches festival guests of all experience levels the basics of throwing a pot, typically in approximately 15 minutes, while maintaining a positive attitude. The instructor manages guest lines and supports coworkers working at the pottery wheels. Duties also include preparing and reclaiming clay, occasionally leading hand-building sessions for groups of 5–10 guests, and providing attentive, welcoming customer service. The instructor keeps the work area clean, organized, and stocked; helps maintain a pleasant environment for customers and colleagues; follows the schedule set by the Supervisor and the festival’s operating procedures; and performs other assigned duties. The role is based in an open-air, roofed studio and involves working at a wheel, including hand manipulation of clay and sitting for extended periods.
Requirements
- Clay throwing experience.
- Availability to work day, evening, and weekend shifts.
- Excellent communication and interpersonal skills.
- Exceptional customer service skills.
- Ability to multitask and problem solve.
- Grace under pressure.
- Ability to learn new phone and web applications.
Nice To Haves
- Teaching experience and/or experience working with children.
Responsibilities
- Teach guests of all experience levels the basics of throwing a pot in approximately 15 minutes, with a positive attitude.
- Manage the line of guests and provide support to coworkers throwing on the wheel.
- Dispose of clay water properly, reclaim slip, wedge clay, and prepare clay for the day.
- Occasionally teach hand-building sessions for groups of 5–10 guests.
- Engage directly with patrons, provide attentive service, welcome them, and meet their needs efficiently.
- Politely and respectfully answer customers’ questions regardless of their knowledge or experience.
- Maintain a clean and organized work area and keep materials and supplies properly stocked throughout the day.
- Maintain a pleasant work environment for customers and colleagues.
- Provide availability in a timely manner and adhere to the schedule set by the Supervisor.
- Follow the Standard Operating Procedures governing operations and represent the Sawdust Festival as a brand ambassador.
- Perform miscellaneous job-related duties as assigned.
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What This Job Offers
Job Type
Full-time
Education Level
No Education Listed
