Centre Manager

Oxford International Education GroupNew York, NY
Onsite

About The Position

Oxford International Junior Programmes offers a range of summertime ESL programmes at carefully chosen centres in the UK, Canada, and the US. Our programmes aim to create a study experience of educational value, of cultural interest, and, of course, full of fun and memories to take home. This role offers the opportunity to work with students ages 12-18 from all over the world. Our Brooklyn summer program is based at the Long Island University, where students receive a combination of 15 hours English language tuition per week and a comprehensive programme of activities and excursions. The activity programme will include daytime and evening activities as well as half-day and full-day excursions to attractions and places of cultural interest. We are currently looking for staff for contracts of various length from end-of-June to early August 2026 (programme dates are June 28 – August 2, 2026). A limited number of residential positions are available. Full board accommodation included in residential position employment packages available.

Requirements

  • Experience working on a successful summer camp/residential programme
  • Excellent communication and interpersonal skills
  • Experience working with budgets
  • Flexibility and adaptability
  • Experience and the ability to lead and motivate staff to maximize performance.
  • A cover letter is required for this position. Please include a brief description of the following: Your experience with team leadership; how many people have you managed and what was the nature of their responsibilities? Organizing events/programme management. Explain the scope and scale of the events you have managed. Experience with tourism or tourist-related activities.

Nice To Haves

  • Previous management experience in a language school
  • Hold a valid First Aid qualification
  • Are familiar with the Long Island University Campus, and other NY attractions.

Responsibilities

  • In charge of all aspects of the day-to-day management: from ensuring staff and student welfare, managing finances, quality control, staffing and accommodation to dealing with clients and liaising with TMU staff.
  • Work with a team of staff to ensure successful operations in all areas of the program, including academics, on-site and off-site activities, transportation, residence, homestay, and student welfare.
  • Troubleshooting and oversight in all areas of the program.
  • Manage 2-3 full-time direct reports and up to 25 indirect reports (mainly teachers and activity leaders).
  • Serve as the key point of contact for Group Leaders, sharing important information about schedules and centre guidelines, and helping to manage any concerns that arise.
  • Help to manage any student behavior concerns.
  • In charge of finances for their centre, ensuring that all expenses are within budget and receive appropriate approvals.
  • Create a positive atmosphere for students, and motivate staff effectively.
  • Hold daily senior staff briefings.
  • Monitor performance of all staff.
  • Ensure staff appraisals are carried out.
  • Respond to emergencies at all times.
  • Maintain proper levels of student discipline, safety and welfare.
  • Maintain a professional working relationship with staff and clients.
  • Maintain close control over expenditure.
  • Conduct necessary inductions for all staff, group leaders and students.
  • Allocate and monitor accommodation.
  • Establish and maintain clear communication lines with TMU staff.
  • Regularly meet with Group Leaders, staff and TMU staff.
  • Answer all requests promptly.
  • Implement client feedback as needed.

Benefits

  • Full board accommodation included in residential position employment packages available.
  • Room and board at TMU is included as part of the salary for this role.
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