Centralized Talent Contact Center Agent

Andersen Corporation

3d • Remote

About The Position

The Talent Acquisition Agent (TA Agent) will focus on delivering best in class talent pipeline for Renewal by Andersen and meeting or exceeding standards for phone screen and show rates. The TA Agent will collaborate with field managers to support their hiring needs. The TA Agent is expected to leverage best practice recruiting methodologies and incorporate diversity in the candidate search. Ensure an understanding of job duties, responsibilities, and business requirements for each role.

Requirements

• High School Diploma or equivalent
• A strong value system, excellent judgment, unquestioned integrity
• Flexible and resilient to adapt to multiple demands, shifting priorities and changing business condition.
• Ability to control conversations in a professional, friendly manner.
• Desire to work in a fast-paced, collaborate environment and effectively drive team results.
• Self-motivated with very strong verbal and written communication skills.
• Strong computer skills including Microsoft office and Applicant Tracking Systems

Nice To Haves

• Bilingual Spanish/English preferred

Responsibilities

• Conduct a high volume of phone screens to reach at least 65% to 75% of our "interested" candidates.
• Schedule interviews for management with a high goal of 75% to 85% show rate.
• Reach out to candidates using our specified methods, timing and reporting.
• Manage the candidate experience through the Applicant Tracking System and Call Center technology.
• Support a level of outbound calling activities when needed, using the calling features in Enabled Plus. This also involves following the prescribed process for resulting leads and setting future callbacks.
• Source and scout potential talent using key-word searches, social networking, and research tools.
• Leverage in-house ATS to identify, attract, present, and recruit top talent.
• Organize post-interview debrief/feedback with interview teams and candidates.
• Maintain accurate and well-ordered documentation on all candidates, searches, hiring manager's interactions, and other recruiting activities.
• Other duties as assigned by supervisor.

Benefits

• 401 (k) Plan, Employer Fixed Contributions & Company Matching Profit Sharing
• Medical, Dental and Vision Coverage
• Flexible Spending Accounts (FSAs), Health Savings Account (HSA) and Health Reimbursement Account (HRA)
• Life Insurance
• Paid Time Off & Paid Holidays
• Paid Maternity Leave & Paid Parental Leave
• Career Growth Planning & Nationwide Career Opportunities

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED
• Number of Employees: 5,001-10,000 employees