About The Position

The Centralized Scheduler is responsible for responding to outpatient diagnostic orders from physicians for hospital departments; interpret physician request for diagnostic test and schedule single to multiple tests according to required patient care protocols. This position requires the ability to determine medical necessity validation and handle medical information along with transpiring medical orders into the health information system. The individual must be able to work the hours specified. To perform this job successfully, an individual must be able to perform each essential job function satisfactorily including having visual acuity adequate to perform position duties and the ability to communicate effectively with others, hear, understand and distinguish speech and other sounds. These requirements and those listed above are representative of the knowledge, skills, and abilities required to perform the essential job functions. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential job functions, as long as the accommodations do not cause undue hardship to the employer. Responsible to accept and coordinate the intake of patients and physician orders. Interprets requests from physician orders and coordinates scheduling for patients. Provides timely, accurate information to patients/caregivers, healthcare staff and providers.

Requirements

  • Licensed Practical Nurse (LPN) - Board of Nursing
  • An active license in the state of practice
  • Upon Hire 1-3 years healthcare experience
  • Associate's Science in Medical Assisting from an accredited university/college and/or 3-5 years hospital, medical office, clinic, or hospital business operations experience
  • Visual acuity adequate to perform position duties
  • Ability to communicate effectively with others
  • Ability to hear, understand and distinguish speech and other sounds

Nice To Haves

  • 4-6 years hospital, medical office, clinic, hospital business operations and/or Admitting Department experience

Responsibilities

  • Ensures the timely and accurate intake and scheduling of patients by gathering and disseminating necessary information.
  • Communicates with patients, family, physicians and staff as needed to obtain necessary orders and to coordinate the patient’s scheduled visits.
  • Provides patient explanation and education as necessary to respond to patient questions.
  • Performs audits as requested by the manager.
  • Completes timely and accurate clinical documentation.
  • Assists with initial and subsequent insurance authorizations when needed.

Benefits

  • PTO available day 1 for eligible hires.
  • Up to 5% employer matching contribution for retirement
  • Career development guided by hands-on training and mentorship
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