Centralized Scheduler

Prime Healthcare•Des Plaines, IL

2d•Onsite

About The Position

The centralized scheduler is directly accountable to the Admitting Leadership. The Centralized Scheduler routinely schedules tests/procedure cases for all patients where services occur as a scheduled event. This may include, but is not limited to; Clinic visits, Surgery, G.I. Lab, Cardiac Cath Lab, Radiology, Respiratory Therapy, Nutritional Services, Infusion units or any other location where scheduling of a test or procedure may occur. Coordinates with departments as necessary. Ensures that accurate, complete and thorough patient demographics are entered into the computer system, including insurance and authorizations if applicable. Notifies departments as necessary of various services that may require, equipment, instrumentation and supplies from outside vendors for scheduled surgeries. Prepares and distributes the surgical schedule and on call list to appropriate departments or personnel.

Requirements

High School Graduate or GED Equivalent Required (effective 4/1/14 for all new hires)
Knowledge of multiple insurance authorization requirements
Knowledge of medical terminology
Effective written and verbal communication skills
Ability to multi-task, prioritize needs to meet required timelines
Analytical and problem-solving skills
Customer Services experience required
Strong clerical and computer skills.

Nice To Haves

1-2 year previous experience in a hospital environment preferred

Responsibilities

Routinely schedules tests/procedure cases for all patients where services occur as a scheduled event.
Coordinates with departments as necessary.
Ensures that accurate, complete and thorough patient demographics are entered into the computer system, including insurance and authorizations if applicable.
Notifies departments as necessary of various services that may require, equipment, instrumentation and supplies from outside vendors for scheduled surgeries.
Prepares and distributes the surgical schedule and on call list to appropriate departments or personnel.