Centralized Referral Coordinator (3966)

Cvhs Health Services • New Canton, VA

2d • Onsite

About The Position

The Centralized Referral Coordinator performs tasks pertinent to the age of the patient (infancy to geriatric). At the written order from a CVHS Provider, they make outside referral appointments and serve as a liaison between providers and patients for outside referrals. This role involves maintaining a Referral Data Base, printing daily referral lists, and following a tracking system by following up on all referrals. The coordinator provides written documentation of appointments kept or not kept, and receives written or verbal documentation from providers for missed appointments. They also provide assistance with insurance forms as needed prior to making appointments, fax completed referral forms to the appropriate facility, and coordinate with the provider and pharmacy for appointments requiring special preparation. Additionally, they provide special instruction sheets as needed, support a team-based approach to patient-centered medical care, attend work as scheduled, and perform other duties as assigned.

Requirements

• Demonstrates competence for the essential job functions.
• Concern for patient confidentiality.
• Ability to communicate with and relate to people of differing cultures, particularly those with poor socio-economic backgrounds.
• Assertive.
• Self-Starter, independent and organized worker.
• Prior experience in the medical profession.

Nice To Haves

• Medical terminology a plus.

Responsibilities

• Makes outside referral appointments at the written order from a CVHS Provider.
• Serves as a liaison between providers and patients for outside referrals.
• Maintains a Referral Data Base.
• Prints out a referral list each day.
• Follows a tracking system by following up on all referrals.
• Provides written documentation of appointments kept or not kept.
• Receives written or verbal documentation from providers for missed appointments.
• Provides assistance with Insurance forms as needed prior to making appointments.
• Faxes completed referral forms to appropriate facility.
• Coordinates with the provider and pharmacy, appointments requiring a special preparation.
• Provides special instruction sheets as needed.
• Supports a team based approach to patient-centered medical care.
• Attends work as scheduled.
• Performs other duties as assigned.

Benefits

• Public Service Loan Forgiveness (PSLF) Eligible Employer
• Retirement Plan with 5% Employer Contribution
• Comprehensive Benefits Package including Health with no co-pay, Dental, Vision, Disability, Wellness Reimbursement
• Fully Integrated Electronic Health Record (EHR) – eClinicalWorks (eCW)
• License reimbursement
• Tuition reimbursement
• 10 Employer-Paid Holidays Per Year
• Vacation time available after 90 days of employment.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: No Education Listed