CENTRALIZED REFERRAL COORDINATOR (3339)

CVHS HEALTH SERVICES • New Canton, VA

1d • Onsite

About The Position

The Centralized Referral Coordinator performs tasks pertinent to the age of patients from infancy to geriatric. At the written order from a CVHS Provider, this role makes outside referral appointments and serves as a liaison between providers and patients for outside referrals. The position involves maintaining a Referral Data Base, printing daily referral lists, and following a tracking system by following up on all referrals. It also requires providing written documentation of appointments kept or not kept, and receiving documentation from providers for missed appointments. Additionally, the role assists with insurance forms, faxes completed referral forms, coordinates appointments requiring special preparation with providers and pharmacies, and provides special instruction sheets as needed. The position supports a team-based approach to patient-centered medical care, requires regular attendance, and may involve other assigned duties.

Requirements

• Demonstrates competence for the essential job functions.
• Concern for patient confidentiality.
• Ability to communicate with and relate to people of differing cultures, particularly those with poor socio-economic backgrounds.
• Assertive.
• Self-Starter, independent and organized worker.
• Medical terminology a plus.
• Prior experience in the medical profession.

Responsibilities

• Makes outside referral appointments at the written order from a CVHS Provider.
• Serves as a liaison between providers and patients for outside referrals.
• Maintains a Referral Data Base.
• Prints out a referral list each day.
• Follows a tracking system by following up on all referrals.
• Provides written documentation of appointments kept or not kept.
• Receives written or verbal documentation from providers for missed appointments.
• Provides assistance with Insurance forms as needed prior to making appointments.
• Faxes completed referral forms to appropriate facility.
• Coordinates with the provider and pharmacy, appointments requiring a special preparation.
• Provides special instruction sheets as needed.
• Supports a team based approach to patient-centered medical care.
• Attends work as scheduled.
• Performs other duties as assigned.

Benefits

• Public Service Loan Forgiveness (PSLF) Eligible Employer
• Retirement Plan with 5% Employer Contribution
• Comprehensive Benefits Package including Health with no co-pay, Dental, Vision, Disability, Wellness Reimbursement
• Fully Integrated Electronic Health Record (EHR) – eClinicalWorks (eCW)
• License reimbursement
• Tuition reimbursement
• 10 Employer-Paid Holidays Per Year
• Vacation time available after 90 days of employment.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed