Centralized Reconditioning Operations Manager

Courtesy Chevrolet Phoenix•Phoenix, AZ

8h•Onsite

About The Position

Lead a 49-person centralized reconditioning operation supporting five Phoenix-area dealerships and more than 11,000 new and used vehicles annually. Own the process from acquisition or arrival through front-line readiness, with responsibility for speed, quality, cost control and building capacity for 2027 growth. The operation handles approximately 6,000 used vehicles and 5,500 new vehicles annually across 5 Phoenix locations with a team of about 49 employees. The focus is on building a scalable operation that increases throughput, shortens recon cycle time, standardizes processes across stores and develops future team leaders, ensuring more vehicles are front-line ready, faster, without sacrificing quality or cost control.

Requirements

8+ years of automotive experience, ideally in service, reconditioning, used-vehicle operations or another high-volume dealership environment.
Proven leadership experience managing people, workflow and multiple competing priorities.
Strong knowledge of mechanical repair, vehicle inspection, PDI, detailing and lot preparation.
Proficiency with Rapid Recon.
Valid driver's license with a clean driving record.

Nice To Haves

Working knowledge of CDK, vAuto and dealership systems.

Responsibilities

Own the complete new- and used-vehicle reconditioning process from arrival/acquisition through front-line readiness.
Ensure inspection, mechanical work, PDI, detailing, photography, fueling, tint, cosmetic work and final quality control are completed promptly.
Lead, schedule and develop approximately 49 employees, including technicians, detailers, drivers, photographers and support staff.
Coordinate priorities across Chevrolet, Volvo, Nissan, CDJR, Isuzu and Kia operations.
Work closely with General Managers, Used Car teams and the auction/purchasing team to reduce time to market and support sales demand.
Use Rapid Recon to track vehicle status, cycle time, accountability and bottlenecks; manage recon cost, vendors, repair-order accuracy and productivity.