Centralized Intake Unit (CIU) Internship

State of MichiganVarious, MI
Onsite

About The Position

Centralized Intake (CI) is an essential unit that is staffed 24 hours a day, 7 days a week, and functions as a processing center for reports of suspected abuse and neglect for both children and adults for the entire state of Michigan covering all 83 counties. Intern responsibilities for the MDHHS Centralized Intake Unit will include, but are not limited to assisting with the management and distribution of online complaints, law enforcement notifications, and other administrative support tasks. Additional duties may include data entry, monitoring shared inboxes and work queues, maintaining organized records, and assisting staff with daily administrative functions. The MDHHS mission is to provide opportunities, services, and programs that promote a healthy, safe, and stable environment for residents to be self-sufficient. We are committed to ensuring a diverse workforce and a work environment whereby all employees are treated with dignity, respect and fairness. For more information, please visit our MDHHS Diversity, Equity, and Inclusion Plan. MDHHS is proud to be a Michigan Veteran’s Affairs Agency (MVAA) Gold Level Veteran-Friendly Employer.

Requirements

  • At the time of internship, you must be enrolled at an accredited university pursuing an associates/bachelors/masters degree in any major.
  • Attach a cover letter that includes the responses to the following questions: What qualities or attributes will you bring to the Michigan Department of Health and Human Services? What are your career interests, goals, and plans? Be specific. What do you expect to gain from this internship experience?
  • Attach a resume
  • Attach a list of three references
  • Attach a copy of your official or unofficial transcripts
  • You will be subject to an MDHHS background check
  • If selected to move forward in the process, will be required to provide a copy of your driver license and social security card.
  • If an Affiliation Agreement is required by your university, you must ensure there is one in place or that your university initiates the process prior to starting your internship.

Responsibilities

  • Assisting with the management and distribution of online complaints
  • Assisting with law enforcement notifications
  • Providing other administrative support tasks
  • Data entry
  • Monitoring shared inboxes and work queues
  • Maintaining organized records
  • Assisting staff with daily administrative functions
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