Central Support Tech (CST; sitter)

Wellstar Health System•Marietta, GA

4d•Onsite

About The Position

The Centralized Support Technician (CST) will function as a versatile employee that provides support to nursing units at Wellstar Hospitals. This role involves assisting with patient safety sitting, patient transports, room turnover including cleaning duties, and supporting nutrition and food services with patient meal delivery and retrieval. The CST is expected to act as a patient advocate, providing world-class customer care in daily job duties and any additional assigned tasks.

Requirements

High School Diploma General or GED General
BLS - Basic Life Support or ARC-BLS - Amer Red Cross Basic Life Support or BLS-I - Basic Life Support - Instructor
Must attend and successfully complete the WellStar Sitter Course within the first 30 days of employment
Minimum 2 years healthcare experience
Ability to read, write and speak the English language
Ability to hear and see alarms and digital readouts
Strong customer service and interpersonal skills
Ability to collaborate with other healthcare providers in the provision of patient care
Ability to function in stressful and emergency situations is essential.
Must be versatile in learning and able to perform various job duties daily.

Responsibilities

Constant Observation for changes in patient behavior.
Communicate with staff any potential or recent changes in the patients behavior, risk factors, or mental status.
Document patient checks every 15 minutes (Q15) on patients under observation.
Evaluate environment for safety and document each shift.
Assist in the provision of a safe and clean environment and aids with activities of daily living.
Tracks, delivers, maintains, and retrieves telesitter carts.
Troubleshoots any cart connectivity issues and places an IT ticket if necessary.
Performs safe room guideline checks upon initiation and upon every hand-off thereafter.
Performs environmental rounds to ensure safe room guidelines are being maintained.
Responds to remote telesitter escalation for face-to-face intervention.
Notifies Nurse and/or charge Nurse when face to face redirection is required.
Proper verification of patient identification.
Obtain TTR, proper sign out of patient, proper notification of RN upon return.
Proper movement and transport of patient.
Verify that O2 and IVs are transported correctly.
Ensure that proper hand washing and isolation technique is used.
Utilizes proper body mechanics and lift equipment.
The CST will empty trash from the patient room.
Keep room clear of clutter by picking up trash and cleaning spills.
May aid current EVS tech with room turnover.
Transportation of meal carts from kitchen to the nursing unit.
Transportation of used meal carts from the nursing unit to kitchen.
Performs other duties as assigned.
Complies with all Wellstar Health System policies, standards of work, and code of conduct.