Central Staffing Coordinator

Sheppard PrattTowson, MD

About The Position

This role involves managing staff planning, intraday schedule management, and timekeeping to make staffing adjustments based on real-time patient traffic and staffing needs. The coordinator will provide insights to unit managers for efficient scheduling, considering holidays, leave, training, and special events. They will also facilitate policy and process alignment, potentially recommending new tools. A key responsibility is creating robust reports and analyzing trends such as census/acuity patterns and staff allocation/performance to offer business insights to leadership and identify optimization opportunities. Urgent actions will be escalated as needed to ensure compliance with Joint Commission and state standards.

Requirements

  • High school diploma and 1-2 years administrative and/or clinical work experience in a clinical setting, including at least one year of staffing experience.
  • Proficient with Microsoft Office. (Excel, Word, PPT)
  • Ability to work independently
  • Ability to manage a high call volume.
  • Ability to work in a fast-paced environment.

Nice To Haves

  • Preferred minimum of 1 year of experience in one of the following roles: Staffing coordinator, Timekeeper or Workforce Analyst

Responsibilities

  • Incorporate staff planning, intraday schedule management and timekeeping, to make staffing adjustments in response to changes in staffing needs, based upon insights gleaned from monitoring real-time, multi-unit patient traffic and staffing.
  • Provide insights to unit managers to assist with the creation of efficient schedules, adjusting for holidays, leave, training sessions, and special events.
  • Facilitate policy and process alignment, leveraging existing technology or providing recommendations for additional tools.
  • Create robust reporting and provide analysis on trends, including census/acuity patterns and staff allocation and performance, to provide business insights to leadership and will identify opportunities to optimize the workforce (e.g. changes to scheduling, hiring needs, risk mitigation).
  • Responsible for escalating urgent action as needed to ensure Joint Commission and state standards are met.

Benefits

  • A commitment to professional development, including a comprehensive tuition reimbursement program to support ongoing education and licensure and/or certification preparation
  • Comprehensive medical, dental and vision benefits for benefit eligible positions
  • 403b retirement match
  • Generous paid-time-off for benefit eligible positions
  • Complimentary Employee Assistance Program (EAP)
  • Generous mileage reimbursement program
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