Central Services Technician

Advocate Health•Macon, GA

6d•$19 - $28•Onsite

About The Position

The Central Services Technician supports the Central Service operation by fulfilling the needs of patient care providers and ensuring the effective, efficient flow of supplies and equipment. The technician follows daily assignments with little to no supervision, responds to customer concerns, and performs pickup, decontamination, inspection, storage, distribution, inventory, and restocking tasks. The role includes handling specialty carts, beds, equipment, and blood glucose monitoring devices, as well as recording supply transactions and equipment distribution.

Requirements

High school diploma and the ability to pass a written exam covering basic reading, writing, arithmetic, and general problem-solving skills.
At least one year of experience in a position providing customer service.
Good customer-service skills and sound judgment and communication skills for daily operational issues.
Willingness and ability to take accountability for assigned work and meet patient-care, safety, and infection-control guidelines.
Ability to work flexible schedules to support 24/7 responsibilities.
Computer literacy and ability to use Prism (Patient Care System), EHS (Materials Management System), and Asset Trakker (Equipment Management System).
Ability to meet the stated visual, verbal, mobility, strength, lifting, carrying, and other physical requirements of the job.
Ability to tolerate high noise, busy atmospheres, and noxious odors; remain calm under stress; assess multiple situations; and prioritize and organize work.
Ability to use appropriate universal and specific precautions against potential exposure to infectious or communicable diseases.
If the job class is identified as falling under POPE C, ability to pass the cardiac recovery test.

Nice To Haves

At least one year of warehouse and distribution experience.
General awareness of infection-control principles.

Responsibilities

Understand Central Service operations and daily expectations, and take appropriate action to meet customer and patient-care needs.
Review daily work schedules and complete assigned tasks with little to no supervision.
Make scheduled rounds to pick up discontinued equipment and disinfect patient-care equipment or reusable supplies in the decontamination area.
Inspect patient-care equipment to confirm it is in good working order, check or replace batteries, notify the Materials Coordinator when repairs are needed, store equipment in designated locations, and keep rechargeable equipment plugged in.
Distribute supplies, equipment, specialty carts, and specialty beds, inspecting products and equipment before release.
Immediately report situations that may affect the department’s effective and efficient operations to the Team Leader.
Inventory and restock specialty carts, record or scan items and quantities, and pick and expense items as appropriate.
Deliver, pick up, and transfer blood glucose monitoring devices or Glucommanders to and from patient-care areas in a timely manner.
Enter supply issues and credits, scan out patient-care equipment, and place timely orders for specialty beds and patient-care equipment.

Benefits

Paid time off programs
Medical, dental, vision, life, and short- and long-term disability benefits
Flexible Spending Accounts for eligible health-care and dependent-care expenses
Adoption assistance and paid parental leave
Defined contribution retirement plans with employer match and other financial wellness programs
Educational Assistance Program
Premium pay, including shift and on-call pay, where applicable
Incentive pay for select positions
Opportunity for annual performance-based increases
Career development programs