Central Services Technician I

National Jewish Health•Denver, CO

About The Position

Provides departmental support for Central Service and maintains general office operations to meet the needs of Central Services. Serves as Central Service’s direct liaison to various internal and external customers. The role provides customer service, supports inventory management, handles calls and document processing, and assists the Central Service Manager with computer entries and other tasks.

Requirements

High school diploma or equivalent.
One year of experience in a hospital or related organization is preferred.
Knowledge of computer systems used for inventory control and patient charging is preferred.
None required for special training, certification, or licensure.

Nice To Haves

One year of experience in a hospital or related organization.
Knowledge of computer systems used for inventory control and patient charging.

Responsibilities

Serve as the first point of contact for departmental questions about inventory supplies and other Central Services matters.
Deliver and maintain par levels for general and clinical inventory items.
Identify inventory issues, shortages, counts, and expirations, and work with management to update par levels.
Answer, screen, and route phone calls; take messages; respond to inventory questions; and direct callers to appropriate areas.
Assist internal customers who come to Central Service with inventory supply requests.
Scan, rename, and attach documents in the computer system.
Review Code Carts monthly, verify items are within expiration dates, and notify the Central Service Manager of items nearing expiration so supplies can be reordered in ample time.
Assist the Central Service Manager with computer entries in PeopleSoft and other systems as determined.
Provide backup coverage for staff absences and vacancies and perform other duties as assigned.
Be available to work as scheduled and report to work on time; accept supervision and work well with others.
Follow departmental and institutional policies, the Employee Handbook, and Code of Conduct; complete annual NetLearning by the due date.
Promote a workplace culture based on mutual respect, fairness, and equal opportunity.
Follow safety policies and procedures and wear appropriate PPE as outlined by infection control policies and procedures.
Comply with state, federal, and other regulatory agency requirements.

Benefits

Multiple Cigna health plans; Health Savings Accounts and Flexible Spending Accounts available with some plans.
Generous paid time off for vacation and sick days, and six paid holidays.
Dental and vision coverage effective the first of the month after hire.
403(b) retirement plan with employer contributions after two years.
Wellness incentives of up to $200 annually for preventive health activities.
Tuition reimbursement up to $5,250 annually for full-time and part-time employees.
Childcare Flexible Spending Account with an annual employer contribution.
Public Service Loan Forgiveness-eligible employer.
Employer-paid disability and life insurance plans, with optional buy-up choices.
Voluntary coverage options including Accident, Hospital Indemnity, and Legal Plan.
Exclusive discounts on local services, insurance, and RTD bus passes.