Central Services CSR
Boyd Group Services•Elmhurst, IL
•Onsite
About The Position
The ideal candidate would possess the following characteristics: Desire to "WOW every customer. . .. . ...Be the Best." Positive attitude Strong work ethic Attention to detail Works well in a team environment Well-spoken with the ability to exhibit good judgment with good phone etiquette Able to understand, support and follow company policies and procedures Goal oriented with the intent and desire to improve customer service.
Requirements
- High School Diploma or GED required
Nice To Haves
- Bi-lingual speaking skills a plus
Responsibilities
- Experience in a high volume inbound and outbound customer service call center with computer input during calls
- Ability to multi-task in a fast paced environment
- Attention to detail
- Excellent communication skills; oral, verbal, written and listening
- Must have excellent attendance and punctuality
- Strong Computer Skills: Excel, Web based applications, Google Maps
- Type 40wpm
- Ability to adapt to an ever changing, growing business environment
Benefits
- Competitive Pay Plans
- Medical, Prescription Drug, Dental & Vision Insurance effective your first day
- 401(k) Retirement Plan with company match
- Employer Paid Short-Term Disability & Life Insurance
- Paid Vacation & Holidays
- Continuing Education Opportunities
- Annual Paid Time Off (PTO) plans
- 2 weeks of Paid Parental Leave for Full time Employees who work a minimum of 30 hours per week
- 6 paid holidays annually
- Additional Voluntary Life Insurance
- Free Prescription or Non-Prescription Safety Glasses annually
- Annual Voluntary Uniform Stipend
- Voluntary Daily Pay option available
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
High school or GED
