Central Scheduler III - FT - Day - Central Scheduling Lawrenceville NJ
Capital Health (US)•Hopewell Township, NJ
•$21 - $27•Onsite
About The Position
Capital Health is seeking a Central Scheduler III to accurately and efficiently schedule outpatient tests for hospital departments and appointments for physician practices. This role involves updating multiple systems to ensure scheduling information is accurate and up-to-date, utilizing standards, guidelines, and written procedures for scheduling functions. The Central Scheduler III will also act as a resource and super user for scheduling systems, conduct training for new employees, and serve as a liaison between hospital departments and physician practices.
Requirements
- High School Diploma or equivalent.
- Three years departmental/scheduling experience.
- Strong customer service skills.
- Strong insurance and precertification knowledge.
- Intermediate medical terminology.
- Demonstrates proficiency of all insurance requirements for outpatient tests and physician appointments.
- Intermediate computer skills.
Nice To Haves
- Ability to multitask in a high volume environment.
- Ability to communicate effectively with directors, managers, and supervisors.
Responsibilities
- Schedules hospital outpatient tests and appointments for physician practices within multiple scheduling systems.
- Pre-registers all patients.
- Obtains and advises patients of all necessary pre-certification and referrals for financial reimbursement.
- Collaborates with hospital departments and physician practices to schedule outpatient tests and physician appointments while coordinating appropriate dates and times according to department and practice protocols.
- Acts as a resource for Scheduler I or II.
- Functions as a super user for all computer applications pertinent to multiple scheduling systems.
- Conducts department-specific training of new employees in multiple scheduling systems and continues to support employees during their probationary period and beyond.
- Acts as a liaison for hospital departments and physician practices.
- Ensures that all appropriate staff, patients, departments, and physician practices are notified of additions, changes, and cancellations.
- Adheres to Capital Health policies as well as interdepartmental policies and procedures.
Benefits
- Medical Plan
- Prescription drug coverage & In-House Employee Pharmacy
- Dental Plan
- Vision Plan
- Flexible Spending Account (FSA) - Healthcare
- FSA - Dependent Care
- Retirement Savings and Investment Plan
- Basic Group Term Life and Accidental Death & Dismemberment (AD&D) Insurance
- Supplemental Group Term Life & Accidental Death & Dismemberment Insurance
- Disability Benefits – Long Term Disability (LTD)
- Disability Benefits – Short Term Disability (STD)
- Employee Assistance Program
- Commuter Transit
- Commuter Parking
- Supplemental Life Insurance - Voluntary Life
- Spouse - Voluntary Life
- Employee - Voluntary Life
- Child Voluntary Legal Services
- Voluntary Accident, Critical Illness and Hospital Indemnity Insurance
- Voluntary Identity Theft Insurance
- Voluntary Pet Insurance
- Paid Time-Off Program
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Education Level
High school or GED
