Central Referrals Coordinator (4648)
About The Position
LifeLong Medical Care is looking for a Central Referrals Coordinator at our Lifelong Administrative offices. The Referrals Coordinator is part of a patient-centered care team. Responsibilities include providing specialty referrals, follow-up, data entry and tracking. This is a full time, 40 hrs/wk, benefit eligible position. This position is represented by SEIU-UHW. Salaries and benefits are set by a collective bargaining agreement (CBA), and an employee in this position must remain a member in good standing of SEIU-UHW, as defined in the CBA. LifeLong Medical Care is a multi-site, Federally Qualified Health Center (FQHC) with a rich history of providing innovative healthcare and social services to a wonderfully diverse patient community. Our patient-centered health home is a dynamic place to work, practice, and grow. We have over 15 primary care health centers and deliver integrated services including psychosocial, referrals, chronic disease management, dental, health education, home visits, and much, much more.
Requirements
- High school diploma or GED.
- One year of administrative experience in a medical or human services setting.
- Experience with electronic health records.
- Proficient in Microsoft office Word, Excel, Outlook and Internet and ability to type 40 wpm.
Nice To Haves
- College degree in related field.
- Community or Public Health experience.
- EPIC experience.
- Knowledge of medical terminology.
- Knowledge of Medi-Cal and Private HMO Insurance plans.
Responsibilities
- Receives referral requests from providers, processed and communicates with providers as needed to clarify.
- Requests urgent appointments as needed.
- Verifies current insurance information.
- Contacts HMO’s, PPO’s, Medi-Cal/Medicare or other special funding sources to obtain authorizations to ensure reimbursement of services.
- Follows up on all referrals and maintains accurate tracking in Epic and i2i.
- Coordinates efforts with Health Information Technician to make sure medical report information is received and placed in the chart.
- Performs other duties as assigned by the Supervisor.
Benefits
- medical
- dental
- vision (including dependent and domestic partner coverage)
- generous leave benefits including ten paid holidays
- Flexible Spending Accounts
- 403(b) retirement savings plan
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Education Level
High school or GED
