Central Loan Processor

ARMSTRONG BANKMuskogee, OK
Onsite

About The Position

While projecting a professional image, interact with customers to respond to inquiries and resolve issues. Prepare loan documentation in accordance with underwriting guidelines and policies. Maintain compliance with applicable laws and regulations.

Requirements

  • High School diploma or GED equivalent required
  • Typically requires 1-2 years of related work experience and the knowledge, skills and ability to perform the essential requirements of the job.
  • Possess and maintain a valid Drivers License.

Responsibilities

  • Ensure that customers are assisted promptly, primarily by telephone or electronically and by meeting or exceeding Bank principles as identified in the SMILE program.
  • Meet accuracy, timeliness, and correctness standards as required.
  • Enter loan information into the database or log.
  • Coordinate special documents to cover unusual loan terms with legal requirements.
  • Ensures all title issues are met and that loan is properly recorded.
  • Update tracking systems and record variations to loan files.
  • Collects and enters loan information to prepare documents.
  • Other duties, as assigned.
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