Central Leasing Administrator - San Diego
About The Position
The Central Leasing Administrator position is a sales position responsible for selling apartment home leases to prospective renters using the highest and best sales techniques and skills according to MG Properties policies and procedures. This role also focuses on providing an exceptional customer experience to residents and potential residents, utilizing professional sales and marketing techniques and solid customer service skills to maintain high occupancy at the community. This position will be based out of our corporate office in San Diego and is a 5 days per week in-office position.
Requirements
- Excellent professional demeanor
- Excels in customer service
- Ability to plan, organize, and prioritize
- Ability to effectively utilize the various software systems
- Punctual and reliable
- Ability to remain calm and solution oriented in fast paced environment
- Strong verbal and written English communication skills. Must effectively convey ideas, images, and goals to a diverse group of personalities.
Responsibilities
- Screens calls through Elise AI or the CRM for prospective residents, residents and Vendors timely and in a friendly manner.
- Qualifies applicants for apartments thoroughly and timely.
- Utilizes highly effective phone skills resulting in successful lead generation.
- Maintains thorough and up-to-date prospect lists.
- Accurately entering rental data.
- Prepares leases for and oversees the signing of leases by new applicants.
- Assists in completion of monthly administrative tasks and ensures property’s paperwork is organized and complete; including, but not limited to: processing lease applications and move in lease files.
- Interacts with prospective residents in a professional manner, handles complaints, and transfers resident and vendor calls to correct departments as needed.
- Conducts all business in accordance with company policies and procedures, Fair Housing, Americans with Disabilities Act, Fair Credit Reporting Act, and all other laws pertaining to multi-family housing.
- Performs other duties as assigned by the SVP/Central Service Manager.
Benefits
- Company profit sharing
- 10 days Paid time off per year
- 10 Paid Holidays and 2 Paid Personal Days per year
- 40 Hours Paid Sick Time
- 401K with employer match
- Medical, Dental, Vision, Employee Assistance Program
- Life Insurance
- Flexible Spending Account, Dependent Care Spending Account
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
No Education Listed
