Central Duty Desk

Horizon Air • Portland, OR

2d • $21 • Onsite

About The Position

The Duty Desk is responsible for payroll processing, record keeping, financial tracking and scheduling system management for the stations that their team supports.

Requirements

• A minimum of 6 months of customer service or airline operations experience.
• Strong diplomacy, problem solving, and teamwork skills.
• Strong written and verbal communication skills.
• Ability to juggle multiple tasks in a fast-paced environment.
• Must have a valid unexpired driver’s license issued by a US state, a US territory or the District of Columbia.
• Ability to work with and maintain confidential information.
• Working knowledge of Microsoft Word and Excel.
• Self-motivated with the ability to work in a team environment.
• Ability to work a flexible schedule including nights, weekends and holidays.
• Depending on work location, ability to obtain USPS Mail Handling Certification.
• Ability to communicate in English.
• High school diploma or equivalent.
• Minimum age of 18.
• Must be authorized to work in the U.S.

Nice To Haves

• A minimum of 1 year of customer service or community service experience.
• Experience within a HUB environment.
• Experience working in an office environment.

Responsibilities

• Maintain integrity of the payroll system, process individual employee timecards and accurate payroll.
• Process data for financial tracking and forecasting.
• Notification to leadership of employee attendance occurrences.
• Reconcile approved timecard exceptions.
• Maintain qualifications for their workgroup, either Passenger Service or Ground Service if required by location.
• Provide support to the station as operationally needed.
• Perform other duties as assigned.

Benefits

• Free stand-by travel privileges on Alaska Airlines, Hawaiian Airlines & Horizon Air
• Comprehensive well-being programs including medical, dental and vision benefits
• Generous 401k match program
• Annual bonus plans
• Generous holiday and paid time off

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED